Overview
On Site
$70 - $75
Full Time
Accepts corp to corp applications
Skills
Servicenow
Telecom
TSOM
Job Details
Job Title : ServiceNow Architect/Developer_Telecom Domain
Work Location & Reporting Address : Richardson, TX 75082 - Hybrid
Contract duration : 12 Months
Must Have Skills:
- TSOM Telecom Service Operations Mgmt.
- CMD Configuration Management Database
- CSM Customer Service Management
Detailed Job Description
- Guided Decision Tree, Playbook and Recommended Action implementation and knowledge base experience.
- Content creation migration and the UX interactions aspect of the migrated objects within the Snow Platform in the CSM/FSM Workspace.
- Experience implementing and enhancing configurable workspaces.
- Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs all scripted aspects of the ServiceNow system.
- Build ServiceNow Solutions that are adhering to the best practices and provide recommendations to the client.
- Deep understanding of all or some of these ServiceNow modules ITIL/ITSM, CSM Customer Service Management, CMDB Configuration Management Database, TSOM Telecommunications Service Operations Management
- Integration hub with hands on experience of working across multiple integrations.
- An exposure to Telecom domain is desirable Guided Decision Tree, Playbook and Recommended Action implementation and knowledge base experience.
- Content creation migration and the UX interactions aspect of the migrated objects.
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