ServiceNow Architect/Developer

Overview

On Site
$70 - $75
Full Time
Accepts corp to corp applications

Skills

Servicenow
Telecom
TSOM

Job Details

Job Title : ServiceNow Architect/Developer_Telecom Domain
Work Location & Reporting Address : Richardson, TX 75082 - Hybrid
Contract duration : 12 Months

Must Have Skills:

  • TSOM Telecom Service Operations Mgmt.
  • CMD Configuration Management Database
  • CSM Customer Service Management

Detailed Job Description

  • Guided Decision Tree, Playbook and Recommended Action implementation and knowledge base experience.
  • Content creation migration and the UX interactions aspect of the migrated objects within the Snow Platform in the CSM/FSM Workspace.
  • Experience implementing and enhancing configurable workspaces.
  • Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs all scripted aspects of the ServiceNow system.
  • Build ServiceNow Solutions that are adhering to the best practices and provide recommendations to the client.
  • Deep understanding of all or some of these ServiceNow modules ITIL/ITSM, CSM Customer Service Management, CMDB Configuration Management Database, TSOM Telecommunications Service Operations Management
  • Integration hub with hands on experience of working across multiple integrations.
  • An exposure to Telecom domain is desirable Guided Decision Tree, Playbook and Recommended Action implementation and knowledge base experience.
  • Content creation migration and the UX interactions aspect of the migrated objects.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.