ServiceNow Architect

Overview

On Site
$60 - $80
Full Time

Skills

API
Agile
Artificial Intelligence
Communication
Configuration Management Database
Continuous Delivery
Continuous Integration
ServiceNow
Workflow
Performance Tuning
Management
JavaScript
IT Service Management
IT Operations
DevOps
Stakeholder Management
ITIL
Microsoft Azure

Job Details

ServiceNow Architect Dice Job Post

Job Title: ServiceNow Architect
Location: [Onsite/Hybrid/Remote]
Duration: Long-Term Contract / Full-Time
Employment Type: W2

Job Description

We are looking for a highly skilled ServiceNow Architect to lead the design, development, and implementation of enterprise-level solutions on the ServiceNow platform. This role involves architecting scalable solutions, guiding development teams, and ensuring platform best practices across multiple modules.

Responsibilities

  • Lead end-to-end architecture and solution design across ServiceNow modules (ITSM, ITOM, CMDB, HRSD, CSM).

  • Define technical roadmaps, integration strategies, and platform governance.

  • Work with stakeholders to translate business requirements into technical solutions.

  • Design and oversee integrations using REST, SOAP, API, MID Server, etc.

  • Ensure platform security, performance tuning, and upgrade planning.

  • Review development work, enforce coding standards, and mentor the technical team.

  • Document architecture, workflows, data models, and technical specifications.

  • Drive automation, custom app development, and workflow orchestration.

Required Skills

  • 8 12+ years of IT experience with 5+ years in ServiceNow architecture.

  • Strong hands-on experience with ITSM, ITOM, CMDB, Discovery, Service Mapping.

  • Proficiency with JavaScript, Glide APIs, Flow Designer, IntegrationHub.

  • Experience with large enterprise implementations and multi-instance environments.

  • Solid understanding of ITIL, workflow automation, and platform governance.

  • Strong communication and stakeholder management skills.

Preferred Skills

  • ServiceNow certifications (CMA, CTA, ITSM, ITOM, HRSD, CSM).

  • Experience with AI/automation capabilities on the platform.

  • Familiarity with Agile, DevOps, and CI/CD tools (Git, Jenkins, Azure DevOps).

How to Apply

Please share your updated resume to:
Or call/text: +1

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.