Overview
Skills
Job Details
Skills & Qualifications:
ServiceNow Certified Implementation Specialist CMDB and Discovery (Mandatory)
ServiceNow Certified Application Developer (Preferred)
14+ years in IT, 5+ years focused on ServiceNow CMDB & Service Mapping
Hands-on experience with Pattern Designer, MID Server architecture, Horizontal & Top-Down Discovery
Deep understanding of ITIL, Configuration Management, and Service Management
Strong communication, stakeholder engagement, and documentation skills
Nice to Have:
Experience working with large enterprise CMDBs (100K+ CIs)
Prior experience with cloud-native infrastructure discovery (AWS, Azure, Google Cloud Platform)
Familiarity with Kubernetes and container-based discovery
Exposure to ServiceNow AIOps, HAM/SAM, or SecOps