Overview
On Site
Full Time
Skills
workflows
scalability
DATA MODELLING
STAKEHOLDER MANAGEMENT
GOVERNANCE
ACTIVE DIRECTORY
ARCHITECTURE
PROCESS AUTOMATION
SERVICENOW
IT SERVICE MANAGEMENT
Usability Testing
Systems Integration
Data Streaming
Application Programming Interfaces (APIs)
Safety Principles
Technical Management
IT Operations Management
Access Controls
Lightweight Directory Access Protocols (LDAP)
SAP Applications
Job Details
Job Title: ServiceNow Architect
Job Location: Chandler, AZ
Job Type: Full-Time
Job Description:
- Lead the design and implementation of end-to-end ServiceNow solutions, including ITSM, ITOM, ITBM, ITAM, HRSD, and other ServiceNow applications.
- Collaborate with business stakeholders, project managers, and technical teams to define the architectural vision and roadmap for ServiceNow implementations.
- Oversee the customization and configuration of ServiceNow modules, ensuring best practices and scalability.
- Architect integrations between ServiceNow and third-party systems (such as LDAP, Active Directory, SAP, and custom APIs), ensuring seamless data flow and system interoperability.
- Provide technical leadership and guidance to development teams, ensuring the adoption of best practices and consistent, high-quality coding standards.
- Identify opportunities to optimize ServiceNow environments for performance, usability, and cost-efficiency, including reviewing data models, integrations, and workflows.
- Establish governance processes to ensure the integrity, security, and compliance of ServiceNow environments, including the proper management of data, access control, and system configurations.
- Act as a subject matter expert, providing advice and recommendations to clients on ServiceNow architecture, process automation, and platform capabilities.
- Produce comprehensive solution documentation, including architecture diagrams, workflows, and implementation guides.
- Lead efforts for system upgrades, patching, and platform enhancements, ensuring minimal impact on operations and aligning with new ServiceNow releases and features.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.