ServiceNow Consultant

Overview

On Site
Contract - W2

Skills

Service Management
Incident Management
Onboarding
IT Service Management
Workflow
ServiceNow
DICE

Job Details

IT Consultant - ServiceNow

Overview:


Seeking an experienced ServiceNow Consultant to lead two key projects: enhancing Service Management for predictable availability and strengthening Incident Management and automating the joiner/leaver process by integrating UKG with ServiceNow.

Responsibilities:
  • Integrate ITSM with cross-functional applications to meet SLOs and improve service predictability.
  • Strengthen Incident Management processes to reduce downtime and enhance performance.
  • Implement UKG-ServiceNow integration to automate joiner/leaver processes.
  • Leverage role-based access and automated application delivery to improve employee onboarding.

Qualifications:

  • Expertise in ServiceNow ITSM, automation, and integrations.
  • Strong understanding of role-based access and workflow automation.
  • Proven experience with ServiceNow-UKG integrations is a plus.

#DICE

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