Overview
Skills
Job Details
Job Title: ServiceNow Developer & ServiceNow Architect
Location: Raritan, NJ (Hybrid/Onsite)
Job Type: Contract
Experience Level: 10+ years
Job Description:
We are seeking a proactive and technically proficient ServiceNow Developer to join our dynamic IT team in Raritan, NJ. The ideal candidate will have strong experience across multiple ServiceNow modules, with specific expertise in HR Service Delivery (HRSD), Workflow Service Design (WSD), Source-to-Pay (S2P) processes, and Discovery. This role requires a solution-oriented professional capable of designing and implementing scalable solutions in a highly regulated and fast-paced environment.
Key Responsibilities:
- Design, develop, configure, and implement ServiceNow solutions using best practices.
- Customize and support HRSD modules including Employee Centre, Case Management, and Lifecycle Events.
- Create and optimize workflows using Workflow Service Design (WSD).
- Support Source-to-Pay (S2P) processes and related ServiceNow integrations.
- Manage Discovery configuration to automatically populate and maintain the CMDB.
- Work closely with cross-functional teams to understand business requirements and deliver solutions aligned to enterprise architecture.
- Ensure data integrity and consistency across HRSD, Discovery, and S2P modules.
- Monitor system performance and troubleshoot issues as they arise.
- Participate in platform upgrades, testing, and release management.
- Maintain comprehensive documentation and follow ITIL/Agile processes.
Required Skills and Qualifications:
- 8+ years of hands-on experience as a ServiceNow Developer
- Strong knowledge and implementation experience in HRSD, WSD, S2P, and Discovery.
- Proficiency in JavaScript, Glide APIs, REST/SOAP integrations, and ServiceNow scripting (Business Rules, Client Scripts, UI Policies, etc.).
- Understanding of CMDB structure, Discovery patterns, and CI lifecycle.
- Experience integrating ServiceNow with third-party systems.
- Strong analytical and problem-solving skills.
- Ability to work in a hybrid/onsite model in Raritan, NJ.
- Excellent communication and documentation skills.
Preferred Qualifications:
- Bachelor’s degree in computer science, Information Systems, or related field.
- ServiceNow certifications such as CSA, CAD, CIS–HRSD, or CIS–Discovery.
- Experience in highly regulated industries (e.g., Life Sciences, Pharma).
- Familiarity with Agile methodologies and tools (e.g., Jira, Confluence).
Work Arrangement:
- Location: Raritan, NJ
- Work Model: Hybrid – onsite presence required as per project needs
- Start Date: Immediate / As soon as possible