Overview
On Site
Depends on Experience
Contract - Independent
Contract - W2
Contract - 6 Month(s)
Skills
ServiceNow
ITSM
ITIL
GRC
MDM or Master Data Management
S2P or Source to Pay
Job Details
Job Title: ServiceNow Developer
Location: Baltimore, MD (100% ON-SITE)
Job Description
MUST HAVE SKILLS:
8-10+ years of Exp
- ServiceNow platform engineering with ITSM Modules including Service Request, Incident, Problem, Change, Root and Configuration Management and security / regulatory disciplines.
- Industry and project experience of 8+ years with ServiceNow.
- Experience of significant Service Now implementations which span ITSM and security / regulatory disciplines.
- Good understanding of ServiceNow capabilities
- Strong experience working with ServiceNow platform essential modules (e.g., ITSM, ITOM, CMDB, ITAM, GRC, SecOps, HR, IM, Service Requests Management with SLAs, Knowledge Management, Discovery)
- Experience in S2P & MDM setup in EC Pro, Service Catalogs, Integrations.
- Designing, engineering, and configuring ServiceNow to automate internal Information Technology Infrastructure Library (ITIL) processes.
- Thorough knowledge on workflows, tables, script, flow designer and integration hub.
- Excellent knowledge on Enterprise Security and Architecture, middleware and discovery technologies, database design schemas and data modelling.
- Strong analytical skills, communication, and presentation skills.
- Ability to manage development teams, customers and stakeholder expectations.
- Knowledge and experience of Infrastructure Operations, migration as well as ServiceNow Integration with Third party system.
- Fluent in English (spoken and written)
Roles & Responsibilities
- Analyze and translate business and technical requirements into an architectural blueprint to achieve complex business objectives.
- Establish and manage a technical governance.
- Facilitating workshops or meetings to gather requirements, presenting, and validating solutions and test the interpretation of the client s needs.
- Demonstrate solid insights in designing ServiceNow s capabilities
- Produce a detailed functional design document to match customer requirements.
- Serves as an active contributor of leading practices, standards, and thought leadership related to the ServiceNow platform.
- Experience in working according to agile, scrum or SAFe principles.
- Contribute to the development of opportunities and provide input to grow our business.
- Effectively managing key stakeholders both internally and externally to the organization
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.