ServiceNow Developer

Job Title: ServiceNow Developer with Discovery & SPM

Location: Charlotte, NC. Onsite role

Duration: Contract

Job Summary

We are looking for a skilled ServiceNow Discovery Developer with strong expertise in pattern development to support and enhance Discovery within our enterprise environment. The ideal candidate will have hands-on experience in Discovery Pattern Development, a solid background in Windows/Linux operating systems, and proficiency in cloud concepts (Google Cloud Platform/Azure). This role requires strong problem-solving skills to research, troubleshoot, and resolve Discovery issues while ensuring patterns remain accurate and up to date.

Key Responsibilities

• Research and resolve issues related to ServiceNow Discovery patterns.
• Develop, enhance, and update custom discovery patterns as required.
• Work on incidents, problem management, and requests related to Discovery.
• Apply regular expressions (Regex) to build and refine discovery patterns.
• Collaborate with infrastructure, cloud, and application teams to validate discovery accuracy.
• Ensure Discovery supports cloud platforms (Google Cloud Platform, Azure, AWS) and hybrid environments.
• Contribute to maintaining high-quality Configuration Management Database (CMDB)
• Follow best practices and ensure compliance with organizational standards.

Required Skills & Qualifications

• Strong ServiceNow Discovery Pattern Development
• Solid background in operating systems: Windows and Linux.
• Expertise with Regular Expressions (Regex) for pattern customization.
• Experience with cloud discovery (Google Cloud Platform, Azure, AWS).
• Good understanding of networking and infrastructure components.
• Strong troubleshooting and problem-solving skills.
• Active ServiceNow CSA (Certified System Administrator) and/or CAD (Certified Application Developer)