ServiceNow ITOM Developer

What Working at Hexaware offers:

Hexaware is a dynamic and innovative IT organization committed to delivering cutting-edge solutions to our clients worldwide. We pride ourselves on fostering a collaborative and inclusive work environment where every team member is valued and empowered to succeed.

Hexaware provides access to a vast array of tools that enhance, revolutionize, and advance professional profile. We complete the circle with excellent growth opportunities, chances to collaborate with highly visible customers, chances to work alongside bright brains, and the perfect work-life balance.

With an ever-expanding portfolio of capabilities, we delve deep into and identify the source of our motivation. Although technology is at the core of our solutions, it is still the people and their passion that fuel Hexaware’s commitment towards creating smiles.

“At Hexaware we encourage to challenge oneself to achieve full potential and propel growth. We trust and empower ourselves to disrupt the status quo and innovate for a better future. We encourage an open and inspiring culture that fosters learning and brings talented, passionate, and caring people together.”

We are always interested in, and want to support, the professional and personal you. We offer a wide array of programs to help expand skills and supercharge careers. We help discover passion, the driving force that makes one smile and innovate, create, and make a difference every day.

Job Description

We are seeking a skilled and experienced ServiceNow ITOM Specialist to join our team. The ideal candidate will have a strong background in implementing ITOM solutions using industry best practices, hands-on development, and integration expertise. This role requires a proactive individual who can design, configure, and customize ServiceNow modules to meet organizational needs.

Key Responsibilities:

• Implement ITOM solutions leveraging industry best practices.
• Perform hands-on development tasks, including the creation, configuration, and customization of patterns, discovery schedules, probes, sensors, and event rules.
• Integrate ServiceNow ITOM modules with enterprise monitoring tools, application management tools, and automation of alerts using OOB plugins and API methods.
• Implement ServiceNow Discovery, Service Mapping, Event Management, and Orchestration use cases.
• Conduct third-party software integration with ServiceNow.
• Design and modify ServiceNow forms, workflows, scripts, transform maps, service maps, web services, inbound email actions, SLAs, and other components.
• Manage MID Servers to ensure seamless integration and operations.
• Participate in multiple ServiceNow implementations and provide expertise in the deployment process.

Preferred Qualifications:

• Experience in application architecture, infrastructure architecture, database architecture, networking, and distributed systems.
• Knowledge of modern web technologies and cloud computing architectural principles, including SaaS, PaaS, multi-tenancy, and automation.

Education: 

Bachelor's degree in technical field such as computer science, computer engineering or related field required

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.

Equal Opportunities Employer:

Hexaware Technologies is an equal opportunity employer. We are dedicated to providing a work environment free from discrimination and harassment. All employment decisions at Hexaware are based on business needs, job requirements, and individual qualifications. We do not discriminate based on race including color, nationality, ethnic or national origin, religion or belief, sex, age, disability, marital status, sexual orientation, parental status, gender reassignment, or any other status protected by law. We encourage candidates of all backgrounds to apply.

Find out more at Hexaware.com.