Overview
Skills
Job Details
Job Title: ServiceNow ITSM Consultant
Location: Austin, TX ( Onsite )
Duration: Contract
Role Summary:
We are seeking an experienced ServiceNow professional to lead the development of an ITSM / Platform roadmap and transformation plan for a large financial services client. This role requires deep functional expertise, strategic planning capabilities, and strong stakeholder engagement skills.
Required Skills & Experience:
8+ years of ITSM and ServiceNow experience, with at least 2 roadmap planning engagements.
Strong understanding of ITIL v4 processes and their application in financial institutions.
Experience working with ServiceNow areas: ITSM, Service Mapping, Catalogs, CMDB, CSDM, SPM
Proven ability to analyze current-state architectures and define future-state solutions.
Excellent communication, facilitation, and stakeholder management skills.
Experience in financials industry preferred.
Certifications (Preferred):
ServiceNow Certified Implementation Specialist ITSM
ITIL v4 Foundation or higher
Vivek Yadav |
Recruitment Lead |
Call: |
E: | |
390 Amwell Road, Suite # 107, Hillsborough, NJ 08844 |
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