Site Reliability Engineer

JOB DUTIES
Partner with the architecture and development teams on how to make applications highly available, reliable, and performant at global scale
Collaborate with the architecture team to ensure Reliability factors are accounted for in business features and enablers
Guide development teams in understanding established service level objectives and consequences, and implementing appropriate SLIs to support the objectives.
Collaborate with development team members to swarm, troubleshoot, and resolve problems.
Guide ad-hoc teams to brainstorm solutions and build implementation plans based on the Root Cause Analysis of production issues
Design and build automated solutions to optimize application/service/platform uptime with minimal human intervention
Be available for an on-call rotation to participate in troubleshooting and communication efforts outside of normal business hours
Implement and help create standards and best practices, and mentor other team members in order to drive adoption across development teams
Perform other duties as assigned
Conform with all company policies and procedures

JOB SPECIFICATION
Knowledge
Expert in defining, implementing, and evaluating Service Level Objectives (SLO) and Service Level Indicators (SLI), and associated consequences
Software development expertise in two or more high-level programming and scripting languages
Experience in evolutionary database design, query performance analysis, and indexing as a cornerstone for delivering scalable, performant products and services
Experience in designing, building, and optimizing automated pipelines with automated testing and automated security controls
Experience in performing Root Cause Analysis and Problem Management
Experience working in Agile Scrum teams with demonstrated success leading improvements (getting better/faster/happier)

Skills
Help establish and maintain a culture of learning through the development and sharing of skills, knowledge, process and tools; combat traditional silos that create us and them environments
A driving passion for finding solutions to hard problems at scale and operationalizing them
Exceptional critical thinking and communication skills, with a passion for leveraging documentation as a tool for constant improvement

Additional Knowledge Skills and Abilities
Pipeline Automation: Azure DevOps (YAML, ARM), Terraform, Jenkins, Chef, Octopus Deploy
Code Scanning: SonarQube, Checkmarx
Source Code repos: Git
Containerization: Azure Kubernetes Service, Kubernetes (open source), Docker
High level programming languages: Java, C# (.NET MVC and .NET Core), Go
Scripting: PowerShell, Bash
Database: Oracle, Microsoft SQL Server, NoSQL (e.g. CosmosDB)
Test Automation: Xamarin.UITest, Specflow, DevTest, Selenium, Test Data Manager, Postman,
Maven, TestNG, JMeter
Operating systems: Windows, Linux
Cloud Platforms: Azure
Metrics and Monitoring: Splunk