Site Reliability Engineering Senior Manager

Job Title : Site Reliability Engineering Senior Manager

Term : Fulltime

Locations: Charlotte, NC 28202 OR Minneapolis, MN 5546

******This position is not eligible for Visa sponsorship ***100% remote work option is not available

In This Role, You Will

• Manage and develop teams of analysts, associates, and less experienced managers in roles that provide technical services and support for the relevant supported systems
• Be a product aligned liaison and partner with Product Tech Leads and Product Managers for the prioritization and delivery of resiliency initiatives
• Work across organizational boundaries to partner with infrastructure, security, risk, and other platform teams to ensure the stability of our production environments for Wells Fargo customers
• Lead teams of engineers and operations teams in production incidents, be responsible for stable delivery of changes into the production environment and oversee the overall stability of the production environment.
• Focus on delivering commitments aligned to enterprise strategic priorities
• Build support for strategies with business and technology leaders
• Guide development of actionable roadmaps and plans
• Identify opportunities and strategies for continuous improvement of software engineering practices
• Provide oversight to software craftsmanship, security, availability, resilience, and scalability of solutions developed by the teams or third party providers
• Identify financial management and strategic resourcing
• Set risk management guidelines and partner with stakeholders to implement key risk initiatives
• Develop strategies for hiring engineering talent
• Lead implementation of projects and encourage engineering innovation
• Collaborate and influence all levels of professionals including more experienced managers
• Lead team to achieve objectives
• Interface with external agencies, regulatory bodies or industry forums
• Manage allocation of people and financial resources for Technology Strategic Leadership
• Develop and guide a culture of talent development to meet business objectives and strategy

Required Qualifications, US:

• 8+ years of Technology Strategic Leadership experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 5+ years supporting diverse end to end technologies in core banking technologies
• Technology competency in application support for mainframe batch and online, distributed, virtualized application environments, public and private cloud
• Demonstrated competency in product delivery model, agile, site reliability engineering, operations support, incident and change management, and architectural principles.
• Demonstrated competency in CI and CD DevOps automation deployment strategies
• Demonstrated competencies in site reliability engineering behaviors, workflows and tenets

Required Qualifications, International:

• Experience in Systems Engineering, and Technology Architecture, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Ability to interact with integrity and a high level of professionalism with all levels of team members and management
• Refined and professional verbal and written communications, who can also assist in building and presenting complex topics to Executive management in multiple mediums.
• Problem solving and analytical skills with ability to turn findings into strategic imperatives,
• Ability to manage to concurrent competing and changing deadlines, quickly assess issue and concerns while bringing those issues to quick resolution.
• Proactive innovator, motivator, and change agent; able to lead change effectively and constructively in an organization