Overview
On Site
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - 1 Month(s)
Skills
Amazon Web Services
Cloud Computing
Collaboration
Customer Relationship Management (CRM)
Database
DevOps
Job Details
We are looking for SmartComm Administrator for our client in Los Angeles, CA
Job Title: SmartComm Administrator
Job Type: Contract
Job Description:
Pay Range: $55hr - $60hr
Responsibilities:
- Administer and configure the Smart Communications platform to ensure optimal performance security and compliance.
- Manage system integrations between SmartComm and other enterprise applications such as CRM systems eg Salesforce policy management systems eg Guidewire and customer databases.
- Design configure and maintain SmartComm templates for generating high quality documents and multichannel communications eg print email and web.
- Handle administrative activities including managing user access resource ownership version control and workflow processes.
- Monitor and analyze application logs to identify and resolve SmartComm related issues in a timely manner.
- Maintain comprehensive documentation of system configurations processes and integrations for auditability and knowledge sharing.
- Work closely with business analysts and stakeholders to gather requirements and implement solutions that meet evolving business needs.
- Collaborate with development teams to support a DevOps approach for application updates and deployments particularly in a cloud environment eg Azure or AWS.
- Act as a subject matter expert for the Smart Communications platform providing technical guidance and training to end users and team members.
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