Software Quality Analyst Lead

The Software Quality Analyst Lead will oversee quality assurance activities for a large-scale ERP modernization program replacing legacy systems across multiple entities. The SQA Lead will provide leadership, strategy, and coordination for testing efforts, with a strong focus on User Acceptance Testing (UAT) and multi-agency ERP integrations. This role requires experience in establishing QA governance, managing complex multi-system testing, and ensuring compliance with state and federal regulations.

• Lead QA strategy, planning, and execution across multiple agencies and third-party systems integrating with a central ERP platform.
• Establish and enforce QA processes, standards, and best practices in alignment with State project management governance structures.
• Oversee test planning, execution, and defect management for functional, integration, regression, performance, and user acceptance testing.
• Direct automation strategy, working with automation engineers to design, prioritize, and implement test automation across ERP integrations.

• Define and oversee the UAT strategy, ensuring alignment with business objectives, statutory requirements, and ERP project goals.
• Partner with business stakeholders and agency representatives to develop UAT scope, acceptance criteria, and success measures.
• Coordinate UAT planning, scheduling, and execution across multiple agencies and business systems.
• Guide agencies in test case development and scenario design, ensuring adequate coverage of mission-critical and statutory functions.
• Provide training and support to business users participating in UAT, ensuring readiness and effective execution.
• Lead defect triage sessions during UAT, ensuring timely communication and resolution between business users, developers, and project leadership.
• Facilitate UAT sign-off and readiness reporting, providing clear, objective assessments of ERP deployment readiness.
• Track, measure, and report on UAT progress, coverage, and defect trends to leadership and stakeholders.

• Evaluate separate agency business systems to confirm ERP integrations support core business and statutory functions.
• Coordinate centralized testing across all entities to eliminate redundant testing efforts and improve efficiency.
• Oversee testing of third-party/agency business system integrations to confirm readiness for ERP deployment.

• Ensure compliance with state and federal financial regulations, including agency-specific requirements.
• Act as a liaison between functional, technical, and business stakeholders to ensure testing outcomes align with project goals.
• Mentor QA analysts, automation engineers, and testers to build a high-performing team.

Qualifications

• Bachelor s degree in Computer Science, Information Systems, Business, or related field (or 8+ equivalent experience).
• Proven experience as an SQA Lead, Test Manager, or QA Lead on large ERP implementation or modernization projects for state, local, or federal government entities.
• Strong background in ERP testing, UAT management, integration testing, and test automation; Oracle PeopleSoft experience preferred.
• Experience leading QA across multi-agency ERP integrations involving multiple legacy system replacements.
• Hands-on knowledge of QA tools such as qTest, ALM, JIRA, UFT, or equivalent.
• Familiarity with State governance structures and financial regulatory compliance.
• Excellent verbal and written communication skills, with the ability to communicate effectively with executives, project directors, technical teams, and external stakeholders.
• Strong leadership skills with experience mentoring and managing QA teams.
• IT consulting experience a plus