Software Updates Engineer

Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other's ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It's the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you'll do more than join something - you'll add something. Join the team that keeps billions of Apple devices up to date with the latest operating systems!

Description The Core Operating Systems Software Update team is looking for talented engineers with a deep understanding of computer architectures and a passion for reliability at scale. With a device population in the billions, even rare problems can impact millions of customers. If you're excited by the challenge of solving complex problems at global scale, we'd love to hear from you.

Responsibilities

• Identify failure patterns across large-scale analytics, telemetry, and user reports.
• Investigate software issues and develop tools to isolate and reproduce failures.
• Collaborate with cross-functional teams to surface top issues and drive solutions.
• Contribute new features and improvements to enhance the reliability of operating system asset delivery.

Minimum Qualifications

• C systems programming expertise.
• Strong code reading and debugging skills, including post-failure analysis.
• Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or equivalent experience.

Preferred Qualifications

• Proficiency in Swift and Objective-C for on-device software.
• Familiarity with Python for tooling, automation, and triage scripts.
• Experience with LLDB or similar debuggers for on-device triage.
• Familiarity with Xcode, large codebases, and complex build systems .
• Knowledge of OS troubleshooting and Unix systems; experience with iOS, macOS, or other Apple platforms.
• Experience working with telemetry systems (e.g. Splunk) and limited logging environments.

Pay & Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $126,800 and $220,900, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .