Sr Experience Researcher

JOB LEVEL
P40
EMPLOYEE ROLE
Individual Contributor

The opportunity
On the Design Research & Strategy team, our mission is to lay a user-centered foundation for Adobe product design and development. We are seeking a Senior Experience Researcher to drive research from initial, early exploration through to shipping new features/products for Adobe Firefly.
What we do:

• Assess project scope, form appropriate research questions, develop a realistic research plan, identify appropriate research methods (including developing new methods when necessary), run research studies from start to finish, recruit participants, synthesize data into actionable findings, and present findings to a broad range of stakeholders.
• Build alliances across the company to identify new partners, drive teamwork, and deeply understand the business context of research problems. We engage with different roles and product teams to understand and influence business goals, system architecture, and product designs.
• Advocate for the customer by articulating research findings and product ideas through clear and insightful presentations. We often present work in group-wide or company-wide forums (e.g., brown bags, tech summit, MAX, KTB, etc.).
• Mentor junior staff and supervise contractors/vendors on more complicated programs of study.

Who we are looking for:
Requirements:

• Significant hands-on research experience, with at least 5 years of experience in an industry setting (e.g. UX/product research, consulting, etc.)
• At least 3 years of experience conducting user research with teams of people in large companies/enterprises.
• Experience working with developer communities as the end user, specifically about APIs
• Can collaborate well across all project roles (design, research, product management, engineering, sales, etc.)
• Demonstrated ability to drive research that informs the develop of new technology.
• An undergraduate degree from a 4-year, accredited institution.
• Able to handle areas (user/product/domain) that may be ambiguous or ill-defined.
• An understanding of the product life cycle and can time research to have maximum impact.
• Experience with ethnographic research.
• Awareness of UX industry trends, incorporating new research techniques when appropriate.
• Strong organizational, planning, and time management skills.
• Don't just summarize study data, but go one step further to identify significant user needs and/or product issues.
• Can proactively identify and communicate clear product solutions based on these findings, sometimes across departments.
• Experience communicating work at the management, director, and VP levels.

Nice to haves:

• Experience conducting research for AI/ML-first products/technology.
• Familiarity with GenAI technologies.
• An advanced degree in HCI, Human-Centered Design, or a directly related field.
• Familiarity with or interest in Adobe's creative (Photoshop, InDesign, Illustrator) and/or Experience (Analytics, AEM, etc,) tools.

Why you'll love working here

• Collaborate with and learn from other researchers from a wide range of backgrounds; Psychology, Anthropology, HCI, Computer Science, Design and Management, Linguistics, and more.
• At Adobe, we value the differences in others' stories and ideas- You'll be able to bring your authentic self to work every day.
• We offer a competitive benefits package including; unlimited vacation days, 401k matching, educational reimbursement, wellness dollars, fertility benefits, parental leave, childcare assistance, gender reassignment benefits, and more!

We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. Adobe is committed to providing reasonable accommodations to help you succeed. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this positionis $115,800 -- $214,100 annually. Paywithin this range varies by work locationand may also depend on job-related knowledge, skills,and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

Internal Opportunities

Creativity, curiosity, and constant learning are celebrated aspects of your career growth journey. We're glad that you're pursuing a new opportunity at Adobe!

Put your best foot forward:

1. Update your Resume/CV and Workday profile - don't forget to include your uniquely 'Adobe' experiences and volunteer work.

2. Visit the Internal Mobility page on Inside Adobe to learn more about the process and set up a job alert for roles you're interested in.

3. Check out these tips to help you prep for interviews.

4. If you are applying for a role outside of your current country, ensure you review the International Resources for Relocating Employees on Inside Adobe, including the impacts to your Benefits, AIP, Equity & Payroll.

Once you apply for a role via Workday, the Talent Team will reach out to you within 2 weeks. If you move into the official interview process with the hiring team, make sure you inform your manager so they can champion your career growth.

At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you're looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

Adobe is an equal opportunity and affirmative action employer. We welcome and encourage diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other characteristics protected by law.

If you have a disability or special need that requires accommodation to navigate our internal careers site or to complete the application process, please contact