Sr Lead Software Engineer - Agentic AI solutions

Job Description

Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products.

As a Sr Lead Software Engineer at JPMorgan Chase within the Community and Consumer Banking (CCB) - Engineering Tools & Productivity (ET&P) team, you will play a pivotal role in an agile team dedicated to enhancing, building, and delivering market-leading technology products that are secure, stable, and scalable. You will be a core technical contributor, designing and implementing innovative Agentic AI solutions across the Product Development Life Cycle (PDLC), leveraging advanced AI/ML techniques to boost developer efficiency and accelerate developer efficiency toolchain adoption, resulting in faster product feature rollouts with enhanced stability and quality.

Job responsibilities

• Utilize expertise in deep learning, Retrieval-Augmented Generation (RAG), Model Context Protocol (MCP), and agentic workflows to develop cutting-edge solutions that drive integration and synergy across CCB developer efficiency initiatives
• Provide leadership on Agentic AI initiatives, ensuring efficient resource allocation, compliance with data regulations, and risk minimization to maximize efficiency
• Lead the design and development of robust, scalable, high-performing Agentic AI solutions across PDLC, while effectively communicating technical concepts and solutions at all organizational levels
• Work closely with product management and cross-functional forums (AI4Tech CoEs & CoPs) to define roadmaps and deliverables for AI-driven developer features and capabilities
• Drive the adoption of best practices in software engineering, machine learning operations (MLOps), and data governance, ensuring compliance with data privacy and security regulations

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience.
• Solid background in Generative/Agentic AI personalization and hands-on expertise in applying machine learning and deep learning methods across PDLC phases
• Ability to design experiments and training frameworks, and to outline and evaluate intrinsic and extrinsic metrics for model performance aligned with business goals
• Experience with scalable model training and strong written and spoken communication skills to effectively convey technical concepts and results to both technical and business audiences
• Extensive practical experience with cloud-native applications, Object-Oriented principles, microservice-driven architecture, REST architectural style, and RESTful APIs
• Hands-on expertise in one or more modern programming languages and cloud platforms like Java/JavaScript/Python on AWS/Pivotal Cloud Foundry/Google Cloud Platform/Azure using Kubernetes
• Extensive experience with machine learning and deep learning toolkits (e.g., TensorFlow, PyTorch, NumPy, Scikit-Learn, Pandas)
• Curious, detail-oriented, and motivated by complex technical problems

Preferred qualifications, capabilities, and skills

• Strong research, investigation, presentation and evaluation skills.
• In-depth knowledge of the financial services industry and their IT systems
• Expertise in training and fine-tuning large language models (LLMs) and embedding models, including advanced knowledge in the areas of LLM operations (LLM Ops) and AI operations (AIOps)

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.