Sr Technical Program Manager - Global Applications

Brinks Texas License #C00550

About Brink's:

The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 52 countries serves customers in more than 100 countries.

Brink's has been a trusted partner in securing commerce for more than 165 years. Together, every Brink's Team Member is committed to providing the highest levels of service and support to our customers. We take pride in our work, and we share a passion about our future. Learn why so many people have made the choice to join our team - and stay here.

We believe that our team should be reflective of the customers we serve every day around the world. We believe in building partnerships that secure commerce and doing that requires fostering an inclusive culture that values people with diverse backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.

Job Description

The Technical Program Manager will oversee the strategic management of large-scale Global IT Application programs, ensuring alignment with organizational goals and driving successful execution across distributed teams. This role demands technical expertise, strategic leadership, and cross-functional coordination, with a particular focus on custom application development initiatives supporting manufacturing, supply chain, or transportation operations.

The ideal candidate will have a proven track record of planning and executing global enterprise application projects, particularly in custom-built environments, and experience navigating the complexities of business-critical solutions. Strong financial acumen is essential, including the ability to develop business cases, secure funding, manage budgets, forecast spend, and mitigate financial risks.

Key Responsibilities:

Strategic Program Management

• Lead the development and execution of global program strategies aligned with business and IT goals.
• Drive delivery of multiple custom-built application projects with interdependencies across geographies, business units, and third-party vendors.
• Ensure delivery excellence for applications supporting core operations in manufacturing, supply chain, or transportation.

Leadership and Team Management

• Direct, mentor, and empower project managers and cross-functional global delivery teams.
• Establish a collaborative and accountable environment fostering continuous improvement and innovation.

Program Execution

• Manage full lifecycle execution of IT programs, especially those involving custom software development and system integration in complex operational landscapes.
• Drive global consistency across business processes and technical platforms by aligning local needs with central strategies.

Technical Problem Solving

• Navigate complex architectural and technical decisions in multi-system environments.
• Oversee resolution of integration challenges and system performance issues, especially across logistics, warehouse, or ERP ecosystems.

Stakeholder Engagement

• Act as the strategic liaison between IT and key business stakeholders, including global operations and regional leadership.
• Provide transparent updates, influence decisions, and align delivery timelines with business objectives.

Budget and Financial Management

• Develop business cases and secure project funding through formal review and approval processes.
• Manage program budgets and track actuals against approved plans.
• Forecast project spend, proactively identifying potential variances and course-correcting where necessary.
• Implement controls to mitigate financial risks and avoid cost overruns.

Risk Management

• Identify, assess, and proactively manage program-level risks, including technical, operational, and financial.
• Establish and enforce risk mitigation strategies and escalation protocols.

Resource Allocation

• Balance capacity and skillsets across global teams for optimal delivery outcomes.
• Align internal and vendor resources to high-priority initiatives.

Performance Metrics

• Define KPIs tied to business outcomes and IT performance.
• Drive improvements through measurement and retrospective analysis.

Governance and Compliance

• Ensure all program activities meet internal controls, security policies, and industry-specific regulations.

Portfolio Strategy and Execution

• Oversee the global IT application portfolio, ensuring prioritization aligns with business goals and operational impact.
• Leverage experience in supply chain or transportation system portfolios to make data-driven investment decisions.

Vendor Procurement and Management

• Lead vendor evaluation and procurement processes (RFI, RFP, RFQ) for application development, platform services, or system integrators.
• Own the end-to-end vendor lifecycle and performance tracking.

Qualifications:

• Bachelor's or Master's degree in Computer Science, Business Administration, Engineering, or a related field.
• Minimum 15 years of experience in IT program management, with at least 5-7 years managing global custom application development projects.
• Demonstrated success delivering complex, cross-regional programs in manufacturing, supply chain, and/or transportation industries.
• Strong understanding of systems such as WMS, TMS, MES, ERP, or custom route optimization platforms.
• Proven expertise in vendor negotiation, contracting, and service management.
• Hands-on experience in project financials, including business case creation, budget development, financial forecasting, and risk mitigation.
• PMP, PgMP, or equivalent certifications preferred.
• Experience with Agile, Hybrid, or SAFe methodologies in large enterprise settings.

Key Attributes:

• Collaborative Partner: Adept at working across cultures, time zones, and business functions to drive alignment.
• Industry-Aligned Technologist: Strong domain understanding of manufacturing, supply chain, or logistics processes and systems.
• Financially Savvy: Capable of aligning financial stewardship with strategic delivery goals, ensuring fiscal responsibility.
• Analytical Thinker: Ability to translate ambiguous business problems into structured programs and technical roadmaps.
• Strategic Vision: Able to define and articulate long-term IT strategies that align with evolving business models.
• Leadership and Influence: Trusted advisor capable of guiding stakeholders, resolving conflicts, and driving enterprise-wide consensus.
• Results-Driven Communicator: Skilled in conveying technical content to executives and presenting program status with clarity.
• Adaptability: Comfortable navigating shifting priorities in fast-paced, global environments.

What's Next?

Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature.

Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X.

Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.