Sr. Manager, Digital Growth

Job Number 24021441
Job Category Information Technology
Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
JOB SUMMARY

If you're looking to build leading technology that enables the future of global travel while transforming your career - step out of the status quo and join Global Technology at Marriott International.

The Senior Manager, Digital Growth will be responsible for supporting the delivery of new lines of business, new brands, new experiences that enable Marriott to achieve its growth goals and in support of becoming the World's Favorite Travel Company." To accomplish this, the Senior Manager with support from the Senior Director, Digital Growth, is responsible for partnering with and organizing across digital product teams to activate all aspects of the digital experience that are required to bring new brands, products, and experiences to life. This Senior Manager will support efforts related to enabling growth and operate in a fast-paced and dynamic environment. In addition, this role supports and partners with teams to ensure delivery across respective Business and Enterprise Product and Platform teams.

CANDIDATE PROFILE

Education and Experience

• 5+ years' experience in digital product management or program management experience, demonstrating progressive career growth and a pattern of exceptional performance.
• Experience managing multiple, complex initiatives simultaneously
• Experience managing budgets and forecasts
• Experience leading with Agile software, product development methodologies
• Strong organizational and time management skills
• Good relationship-building interpersonal and meeting facilitation skills required to lead and manage internal and external clients, vendors, and meetings.
• Demonstrated ability to deliver results under challenging conditions, particularly when faced with complexity, ambiguity, and aggressive timelines
• Effective written and oral communications skills, especially between technical and non-technical stakeholders
• Strong problem-solving skills; ability to identify, troubleshoot and resolve issues quickly
• Ability to lead and work with cross-functional teams in support of specific business priorities
• Strong ability to roll out process and increase adherence to processes
• Experience in global/multilingual platforms and distribution channels
• 4 year degree from an accredited university in Business Administration, Hospitality Management, Technology or related major, or equivalent experience/education.

CORE WORK ACTIVITIES

Activating Digital Experiences to Unlock Growth Efforts

• Organize and align across digital teams to plan, sequence, manage and support growth efforts.
• Develop, manage, and maintain workplans, tracking milestones, dependencies, and timing to deliver against expected/aligned scope.
• Socialize initiative plans and statuses, risks, achievements, metrics with appropriate teams.
• Works with digital teams to problem solve, identify key dependencies, mitigate risks, and remove obstacles
• Identifies areas of impact across the customer experience end to end and collaborates with product teams to capture requirements for as part of enterprise growth initiatives .
• Partners with data and analytics team to understand the value and business outcomes are defined
• Participates in Digital agile ceremonies to collaborate with team on prioritization and backlog management
• Leads and/or participates in cross-functional forums for the oversight and management of growth efforts in Digital
• Assemble and manage budgets and forecasts to ensure on-budget delivery, and communicate budget updates as needed.

MANAGEMENT COMPETENCIES

Leadership

• Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
• Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
• Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sourcesto draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
• Professional Demeanor- Exhibits behavioral stylesthat convey confidence and command respectfrom others; makesa good first impression and represents the company in alignment with itsvalues.
• Strategy Development - Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of business plans through effective planning, organizing, and on-going evaluation processes.

Managing Execution

• Building and Contributing to Teams - Participates as a member of a team to move towardthe completion of common goals while fostering cohesion and collaboration among team members.
• Strategy Execution- Ensures successful execution across of businessplans designed to maximize customersatisfaction, profitability, and market share through effective planning, organizing, and on-going evaluationprocesses.
• Driving for Results - Sets high standards of performance for self and/or others; assumesresponsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources requiredto set a plan of action for self and/orothers; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.

Building Relationships

• Customer Relationships - Developsand sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company's service standards.
• Coworker Relationships - Interacts with others in a way that builds openness, trust,and confidence in the pursuitof organizational goals and lasting relationships.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of assignments and workprocesses to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides supportand feedback to help individuals develop and strengthen skills and abilities neededto accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen- Understands and utilizesbusiness information to manage everydayoperations and generateinnovative solutions to approach business and administrative challenges.
• Technical Acumen- Understands and utilizesprofessional skills and knowledge in a specificfunctional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific workchallenges.
• Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
  • Basic Computer Skills- Uses basic computerhardware and software(e.g., personal computers, word processing software, Internet browsers, etc.).
  • Mathematical Reasoning - Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work- related issues.
  • Oral Comprehension - Listens to and understands information and ideas presented through spoken words and sentences.
  • Reading Comprehension - Understands written sentences and paragraphs in work related documents.
  • Writing - Communicates effectively in writing as appropriate for the needs of the audience.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.