Sr. PM-T, Gen AI Innovation and Experimentation, Selling Partner Communities (SPC)

SPC is seeking a single threaded leader to drive our communities growth and engagement through experimentation and innovative feature development. Our north star vision is to ensure every selling partner (SP) is satisfied with their experience selling in the Amazon store. We look holistically at the seller experience through the voice of the seller - both in conversations they have directly with Amazon, and each other, to identify opportunities to improve the SP experience.

We're seeking a dynamic Senior Product Manager to spearhead our next generation of AI-powered community products. In this high-impact role, you'll drive rapid experimentation and innovation using latest Gen AI technologies to transform how we understand, engage, and grow our seller communities across all our platforms, while leveraging Agentic AI to automate workflows and enhance information discovery.

As the dedicated product leader, you'll develop innovative products that provide deep insights into seller behavior, community dynamics, and engagement patterns. Your work will be crucial in understanding how our sellers operate, what drives their success, and how we can optimize our reach and support across different seller segments and communities. A key focus will be experimenting with and implementing Agentic AI solutions to streamline information access, automate routine tasks, and create intelligent workflows that significantly reduce the time sellers spend searching for answers or accessing critical information.

Working closely with cross-functional teams across marketing, engineering, research, and design, you'll identify opportunities and deliver innovative solutions that enhance our community experience. Through fast-paced experimentation with Gen AI/LLMs, you'll rapidly prototype and validate new features that enhance seller experiences and foster thriving communities. You'll drive end-to-end product development from concept to launch, focusing on quick iterations and measurable impact. Your role will involve designing and executing hypothesis-driven experiments to unlock community growth and engagement, while leveraging data analytics and user insights to inform product strategy and measure success.

The ideal candidate brings a strong technical background with hands-on experience in Gen AI/LLM applications and autonomous AI systems, and a proven track record of launching successful customer-facing products. You should excel in experimental design and data-driven decision making, with the ability to move quickly from concept to implementation while maintaining high quality. Experience leading cross-functional teams in fast-paced, innovative environments is essential.

This role offers the unique opportunity to shape the future of AI-powered community engagement while working at the forefront of generative and autonomous AI technology to build products that truly understand and serve our diverse seller communities.

Key job responsibilities
Core Responsibilities:
Drive end-to-end product development lifecycle for community growth initiatives, from ideation and experimentation to launch and optimization
Lead cross-functional teams (Engineering, UX, Research, Marketing, Operations) to deliver high-impact features that enhance seller experience and engagement
Develop and execute a comprehensive roadmap for community growth, incorporating feedback from selling partners and internal stakeholders
Conduct data analysis to identify trends, opportunities, and areas for improvement in seller engagement and satisfaction

Technical & Analytical:
Design and implement robust experimentation frameworks to test hypotheses and validate product decisions
Leverage Gen AI/LLMs for rapid prototyping and feature development
Create and monitor key performance metrics to measure success and drive continuous improvement
Develop data-driven insights to inform product strategy and prioritization decisions

Leadership & Strategy:
Act as the single-threaded owner for community growth initiatives, coordinating across multiple teams and stakeholders
Translate complex technical concepts into clear business value propositions for stakeholders
Build and maintain strong partnerships with engineering, design, and business teams
Define success metrics for the community growth program

Product Development:
Identify and prioritize product opportunities based on seller feedback, data analysis, and business goals
Create detailed product requirements and work closely with engineering teams on technical implementation
Partner with UX teams to ensure intuitive and engaging user experiences
Drive rapid iteration cycles based on user feedback and performance metrics

Business Impact:
Develop business cases and ROI analysis for new features and initiatives
Present regular updates to senior leadership on program progress and impact
Identify scalable solutions that can be implemented across global markets
Balance competing priorities and make data-informed decisions to maximize business impact

A day in the life
The primary role of a PMT within Amazon is to assume end-to-end product ownership over one of our technical product offerings. PMTs are expected to dive deep into the technology both from a product and customer perspective, working with software engineers and business partners to define, build, launch and grow new technology-driven products and services. With input from business stakeholders, they develop business and product requirements, prioritize needs, and manage milestones and overall roadmap. PMTs work closely with technical teams to understand root causes of customer pain points and drive the right solutions to exceed customer expectations.

BASIC QUALIFICATIONS

- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

PREFERRED QUALIFICATIONS

- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
- Experience in building and driving adoption of new tools

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.