Beacon Systems, Inc, delivers Program Management, Science, Engineering, and Technology Solutions to Federal, Commercial State, and Local Agencies. We are a subsidiary of Radiant Digital Services. We have a vast portfolio of clients across the country. Our Technology support to many DoD Agencies, NASA, Voice of America, FDA, and State Agencies such as State of FL, RI, MS, ND, VA, and WV extends our delivery of solutions worldwide.
Responsibilities:
Drive defect prioritization through comprehensive impact assessments from incident triage through defect resolution
Monitor the inflow of new problems or system defects and align to business outcomes
Work with the business to prioritize defects & partner with development teams to ensure timely issue resolution
Review proposed technical solutions to ensure they meet the business needs and SDLC standards
Develop work plans and manage timelines associated with SDLC deliverables
Provide consultative support to Agencies & Program Leadership to help enforce governance standards and best practices
Act as the key point of contact for the Agencies in managing issues and escalations
Review incident and defect metrics and performance trends to identify opportunities for improving processes or enhancing the system
Create dashboards and tools to assist the business in prioritization and release planning activities
Analyze and communicate project status effectively to project leadership
Participate in strategic improvement initiatives primarily focused on incident and problem management
Provide ongoing support for EPMO activities including deliverables management, issue oversight and escalation, metrics and reporting and other administrative tasks Other duties as assigned
Minimum Qualifications:
8-10 years experience as a Senior Project Manager with a proven track record managing complex IT projects
Versatile project management skills with the ability to learn quickly and work with limited oversight and supervision
Demonstrated ability to build effective partnerships with key business stakeholders and outside vendors
Proven leadership, organizational and planning skills across different types of projects
Experience with project management tools and best practices
Experience with application development and software development life cycle methodologies
Experience with ITIL practices including incident and problem management
Required knowledge of JIRA, Excel, PowerPoint
Experience with Health and Human Service systems regarding Medicaid, SNAP, Child Care Assistance, and RI Works or TANF is preferred
Education:
Bachelor s degree in MIS, Computer science or related field.
PMP certification a plus.
Compensation for roles at Beacon Systems Inc depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, BeaconGov provides reasonable range of compensation for this role.
Beacon Systems is dedicated to fostering an inclusive and diverse work environment. We ensure equal employment opportunities for all individuals, regardless of their race, color, religion, gender, national origin, age, disability, or any other legally protected characteristic. Our commitment to being an equal-opportunity employer extends across all aspects of employment, from recruitment and hiring to promotions and benefits. We firmly believe in treating all employees and applicants fairly, based on their qualifications, skills, and performance.