Strategy & Planning Ops (SP&O) Program Manager

Job Description:

• The Strategy & Planning Operations (SP&O) role supports an Insights & Analytics organization that partners with product, marketing, and strategy teams to drive data-informed business decisions.
• This is a hands-on execution role focused on turning strategy into action through day-to-day program management, communications, and storytelling.
• The role is responsible for planning and pacing work across quarters, running high-priority initiatives, managing vendor-led programs, and ensuring insights are clearly communicated and broadly adopted.
• Success requires strong written and verbal communication skills, the ability to package complex insights into compelling narratives, and comfort operating independently in ambiguous environments while executing at a detailed, tactical level.
• The ideal candidate is a strong communicator and executor who thrives in ambiguity, operates at both strategic and tactical levels, and takes ownership of day-to-day delivery. They proactively spot gaps, turn ideas into action, and ensure insights and initiatives are clearly communicated, broadly understood, and tied to measurable business impact.

Responsibilities:

• Lead quarterly and annual planning, prioritization, and OKR tracking, including day-to-day pacing, progress tracking, and readouts.
• Translate leadership direction into clear plans, recommendations, and execution roadmaps, and actively manage delivery against outcomes.
• Own and execute cross-functional initiatives from concept through execution, measurement, and iteration.
• Build and program-manage a stakeholder engagement and influence training program in partnership with an external vendor, including defining goals, timelines, success metrics, and internal workstreams.
• Manage vendor relationships hands-on, including scope, deliverables, reviews, and ongoing execution, while owning internal tasks the vendor cannot support.
• Develop and deliver internal and executive communications, including leadership updates, presentations, narratives, and written summaries.
• Package insights into clear, compelling stories and executive-ready deliverables (e.g., decks, workshops, videos, forums) to broaden impact.
• Ensure consistent messaging across leadership and managers to keep teams aligned and focused on priorities.
• Proactively identify gaps, risks, or emerging needs and recommend practical solutions that improve team effectiveness and influence.
• Listen, synthesize, and clearly communicate recommendations, ensuring stakeholders understand what actions to take and why.

Experience:

• 5+ years of experience in strategy & operations, program management, communications, consulting, or related roles.
• Strong hands-on execution mindset, with experience managing initiatives day to day—not just setting strategy.
• Excellent written and verbal communication skills, including executive-level storytelling, synthesis, and presentation development.
• Demonstrated ability to package complex ideas, insights, or data into clear, compelling narratives for diverse stakeholder audiences.
• Experience managing cross-functional programs, timelines, deliverables, and stakeholders in a matrixed organization.
• Comfort working directly with vendors or agencies and owning end-to-end delivery.
• Experience supporting insights, analytics, research, product, or marketing organizations.
• Background in storytelling, thought leadership, internal communications, or change initiatives.
• Experience designing or supporting training or stakeholder engagement programs.

Skills:

• Strategic Planning & Operations
• Executive Program Management
• Data, Insights & Analytics

Education:

• Bachelor’s degree in Business, Engineering, Computer Science, Economics, Data Analytics, or a related field, or equivalent practical experience

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit .

US Tech Solutions is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.