Overview
On Site
Contract - Independent
Skills
Attention To Detail
ROOT
Fluency
Technical Analysis
GSM
CDMA
3G
4G
LTE
Bilingual
English
Korean
Root Cause Analysis
Failure Analysis
Assembly
Collaboration
Regulatory Compliance
Testing
Electrical Engineering
Telecommunications
Electronics
Embedded Systems
Consumer Electronics
Documentation
Reporting
Management
Engineering Design
Analytical Skill
Conflict Resolution
Problem Solving
Communication
Quality Assurance
Process Improvement
Cost-benefit Analysis
Schematics
Warehouse
Repair
Privacy
Marketing
Job Details
Location: Coppell, TX
Description:
Job Title: Support Engineer
(Bilingual: English/Korean Required)
Location: Coppell, TX 75019
Shift: Normal Business Hours (Monday to Friday)
Duration: 6 Months Contract + Extension Highly possible based upon performance
About the Role
We are seeking a highly motivated and detail-oriented Support Engineer with a strong background in telecommunications and device failure analysis. This role is critical in supporting engineering projects, conducting root cause investigations, and ensuring product quality and performance. The ideal candidate will have hands-on experience with GSM/CDMA/3G/4G(LTE)/5G technologies and be fluent in both English and Korean to effectively collaborate with HQ and technical teams.
Top 3 Must-Have Skills
Key Responsibilities
Required Qualifications
Preferred Skills
Work Environment & Physical Requirements
By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.
Contact:
This job and many more are available through The Judge Group. Please apply with us today!
Description:
Job Title: Support Engineer
(Bilingual: English/Korean Required)
Location: Coppell, TX 75019
Shift: Normal Business Hours (Monday to Friday)
Duration: 6 Months Contract + Extension Highly possible based upon performance
About the Role
We are seeking a highly motivated and detail-oriented Support Engineer with a strong background in telecommunications and device failure analysis. This role is critical in supporting engineering projects, conducting root cause investigations, and ensuring product quality and performance. The ideal candidate will have hands-on experience with GSM/CDMA/3G/4G(LTE)/5G technologies and be fluent in both English and Korean to effectively collaborate with HQ and technical teams.
Top 3 Must-Have Skills
- Proven experience in technical analysis, with the ability to clearly document diagnosis and repair procedures.
- Hands-on experience with GSM/CDMA/3G/4G(LTE)/5G field technologies.
- Bilingual proficiency in English and Korean to communicate technical insights and follow HQ guidelines.
Key Responsibilities
- Conduct inspections, analytical tests, and root cause analysis to determine engineering requirements.
- Document and communicate findings through formal failure analysis reports.
- Recommend and implement corrective actions to prevent recurrence of issues.
- Develop and refine assembly and repair procedures to meet quality standards.
- Collaborate with cross-functional teams to optimize processes and ensure compliance.
- Introduce and maintain equipment for device repair and testing.
- Monitor and improve product performance and safety through continuous testing and analysis.
Required Qualifications
- Bachelor's Degree in Electrical Engineering or equivalent experience in the telecommunications industry.
- 2+ years of experience in electronics analysis, embedded systems, or consumer electronics.
- Strong documentation and reporting skills.
- Ability to work independently and manage workload effectively.
Preferred Skills
- Familiarity with engineering design software and diagnostic tools.
- Strong analytical, problem-solving, and communication skills.
- Experience in quality assurance, process improvement, and cost-benefit analysis.
- Ability to perform detailed calculations and create engineering drawings/schematics.
Work Environment & Physical Requirements
- Work performed in lab, office, warehouse, or repair facility settings.
- May require lifting equipment or materials up to 50 lbs.
- High visual acuity and fine motor skills for component-level repair.
- Flexibility to work extended hours and travel as needed.
By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.
Contact:
This job and many more are available through The Judge Group. Please apply with us today!
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.