Support Technician

Overview

On Site
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - Independent
Contract - 12 Month(s)
100% Travel

Skills

Instructor Trainer
design
develop
implementation
training curricula
training programs
web-based led courses
instructor led courses
job-aids
videos
conducting classes
operating procedures
various software solutions
IT security
IT system installation
software programming
system maintenance
repair of software
operational support
best practices
web-based learning management systems
e-Learning authoring tools
technical training
cloud-based technology

Job Details

Texas GovLink, Inc. is an Austin-based firm which has for 25 years been a top-tier provider of technical and business professionals to clients in Texas. We are currently seeking an experienced Instructor Trainer to be a key resource on a technical services team for our client, the Texas Department of Transportation (TxDOT).

**Location of job: Onsite. Candidate must be local to Austin, TX**

Responsibilities

This specialist will gather, analyze, translate and compose technical information into clear, readable materials to be used by technical and non-technical personnel. Collect data and analyze audiences and training needs, based on new business processes and policies, and apply these into successful training delivery. This specialist will teach technical courses in accordance with approved curriculum to maintain proficiency and to evaluate and develop new instructional techniques/courses.

  • Develop alternative teaching techniques and motivational methods to enhance learning engagement.
  • Assist in designing multimedia curriculum, eLearning modules, and computer-aided instructional technologies.
  • Format training materials developed by other staff and ensure content clarity and accessibility.
  • Develop and maintain training materials, including course outlines, instructional guides, multimedia aids, and technical documentation.
  • Design, prepare, and deliver technical training programs

Qualifications

Minimum (Required):

5-8 years of:

  • Experience designing, developing and implementing training curricula. Develop training programs, including web-based and instructor led courses, job-aids, videos, etc.
  • Experience conducting classes regarding standard operating procedures of various software solutions, IT security, IT system installation, software programming, system maintenance, and repair of software, operational support best practices, and equipment.
  • Experience with web-based learning management systems and e-Learning authoring tools.

Preferred (Optional):

5-8 years of:

  • Experience in delivering technical training in cloud-based technology is a plus.

Overview

At Texas GovLink, we value our consultants and are committed to providing an exceptional experience including:

  • Highly competitive pay rates
  • Local support staff for responsive, personal service
  • Comprehensive benefits package, including:
  • Medical insurance (with employer cost sharing)
  • Life insurance
  • A 401(K) plan with company match
  • Flexible spending through a cafeteria plan

Candidates selected for interviews will be subject to a criminal background check and may be required to pass a drug screening, in compliance with federal and state regulations. All offers of employment are contingent upon successful completion of these checks.

Texas GovLink is a proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.