Overview
On Site
Full Time
Skills
Information Technology
Linux
Red Hat Enterprise Linux
CentOS
IAVA
STIG
Scripting
Ansible
Bash
Amazon Web Services
Problem Solving
Client/server
SAN
Mobile Devices
Tier 1
Help Desk
Tier 2
Communication
System Administration
Capacity Management
Computer Hardware
Unix
Microsoft Windows
Network
Operating Systems
Management
Job Details
Description:
Base-2 Solutions is seeking a Systems Administrator (Level 2) to provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
Required Skills:
Qualifications/Education:
Desired Skills:
Capabilities/Requirements:
Base-2 Solutions is seeking a Systems Administrator (Level 2) to provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
Required Skills:
- Linux Experience (RHEL preferred but will accept CentOS).
- Knowledge of Security practices. This can include any/all of the following:
- IAVA's
- Cyborgbunny/NessTenable
- LatteArt
- STIG's
- RMG Process
Qualifications/Education:
- Ten (10) years experience as a SA in programs and contracts of similar scope, type, and complexity is required. Bachelor's degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor's degree.
Desired Skills:
- Scripting Experience (Ansible preferred, Bash acceptable).
- AWS Experience/Knowledge.
Capabilities/Requirements:
- Provide support for implementation, troubleshooting and maintenance of IT systems.
- Manage the daily activities of configuration and operation of IT systems.
- Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems.
- Provide assistance to users in accessing and using IT systems.
- Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
- Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
- Provide support for the escalation and communication of status to agency management and internal customers.
- Optimize system operations and resource utilization, and perform system capacity analysis and planning.
- Provide support for the dispatch system and hardware problems and remains involved in the resolution process.
- Provide in-depth experience in trouble-shooting IT systems.
- Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.
- Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.