Overview
On Site
USD 75,000.00 - 95,000.00 per year
Full Time
Skills
IT Management
Servers
Migration
Network
Cloud Computing
Tier 2
Mentorship
Help Desk
NOC
Cyber Security
Multi-factor Authentication
Regulatory Compliance
HIPAA
Payment Card Industry
Emerging Technologies
IT Infrastructure
MSP
Microsoft Windows Server
Microsoft Operating Systems
Microsoft Office
Microsoft Azure
Firewall
VLAN
Virtual Private Network
Switches
Cisco
Backup
Veeam
CA ARCserve
Endpoint Protection
Microsoft
Virtualization
VMware
Hyper-V
IT Service Management
ITIL
Change Management
Meraki
Documentation
Management
Communication
Positive Attitude
Job Details
Description
Key Responsibilities:
Serve as the primary technical lead for assigned clients, owning the client relationship and their IT environment.
Design, configure, and maintain infrastructure components, including servers, networks, firewalls, and backup systems.
Implement and support cloud services such as Azure, M365, and SharePoint.
Perform server migrations, virtualization deployments, and network upgrades (on-prem and cloud).
Provide Tier 2/3 support and mentorship to Helpdesk and NOC teams.
Conduct proactive maintenance and infrastructure health checks.
Guide clients through cybersecurity improvements including MFA, endpoint protection, DR/BC strategies, and regulatory compliance (HIPAA, PCI, CMMC, etc.).
Participate in Strategic Business Reviews with Account Executives and translate business needs into technical solutions.
Stay current on emerging technologies, be a champion for internal ITSM/ITIL practices and contribute to a culture of continuous learning.
________________________________________
Required Qualifications:
4+ years of experience in IT infrastructure, preferably in an MSP or consulting environment.
Strong technical proficiency in:
o Windows Server/Desktop (2019+)
o Microsoft 365, Azure, SharePoint
o Firewalls, VLANs, VPNs, switching (Meraki/Cisco)
o Backup and DR platforms (Veeam, Datto, ArcServe)
o Endpoint security (SentinelOne, CrowdStrike, Microsoft Defender P2)
Hands-on experience with virtualization (VMware, Hyper-V).
Expert understanding of ITSM/ITIL processes and methodology and incident/change management.
Proficiency working with tools such as DUO, Meraki, StarWind, Supermicro, and Datto.
Excellent documentation, time management, and client communication skills.
Deep curiosity that leads to positive business outcomes for both clients and SSR.
Servant-based, positive attitude toward solving client issues with a genuine desire to help. NO EXCEPTIONS!!!
________________________________________
Preferred Qualifications:
IT certifications such as Azure Administrator Associate, CompTIA Security+, Cisco/Meraki, VMware VCP, or Microsoft MCP/MCSA.
ITIL/ITSM certification.
Familiarity with compliance standards (HIPAA, PCI, ITAR, CMMC, NIST 800-171).
Experience leading small-to-mid scale IT projects and client engagements in a combination of on-premise and cloud-based environments.
Requirements
Microsoft Windows Server, Microsoft Office 365, Microsoft Azure, Firewall, Backup Technologies, Endpoint Security, Network Switches, Wireless Access Points
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Key Responsibilities:
Serve as the primary technical lead for assigned clients, owning the client relationship and their IT environment.
Design, configure, and maintain infrastructure components, including servers, networks, firewalls, and backup systems.
Implement and support cloud services such as Azure, M365, and SharePoint.
Perform server migrations, virtualization deployments, and network upgrades (on-prem and cloud).
Provide Tier 2/3 support and mentorship to Helpdesk and NOC teams.
Conduct proactive maintenance and infrastructure health checks.
Guide clients through cybersecurity improvements including MFA, endpoint protection, DR/BC strategies, and regulatory compliance (HIPAA, PCI, CMMC, etc.).
Participate in Strategic Business Reviews with Account Executives and translate business needs into technical solutions.
Stay current on emerging technologies, be a champion for internal ITSM/ITIL practices and contribute to a culture of continuous learning.
________________________________________
Required Qualifications:
4+ years of experience in IT infrastructure, preferably in an MSP or consulting environment.
Strong technical proficiency in:
o Windows Server/Desktop (2019+)
o Microsoft 365, Azure, SharePoint
o Firewalls, VLANs, VPNs, switching (Meraki/Cisco)
o Backup and DR platforms (Veeam, Datto, ArcServe)
o Endpoint security (SentinelOne, CrowdStrike, Microsoft Defender P2)
Hands-on experience with virtualization (VMware, Hyper-V).
Expert understanding of ITSM/ITIL processes and methodology and incident/change management.
Proficiency working with tools such as DUO, Meraki, StarWind, Supermicro, and Datto.
Excellent documentation, time management, and client communication skills.
Deep curiosity that leads to positive business outcomes for both clients and SSR.
Servant-based, positive attitude toward solving client issues with a genuine desire to help. NO EXCEPTIONS!!!
________________________________________
Preferred Qualifications:
IT certifications such as Azure Administrator Associate, CompTIA Security+, Cisco/Meraki, VMware VCP, or Microsoft MCP/MCSA.
ITIL/ITSM certification.
Familiarity with compliance standards (HIPAA, PCI, ITAR, CMMC, NIST 800-171).
Experience leading small-to-mid scale IT projects and client engagements in a combination of on-premise and cloud-based environments.
Requirements
Microsoft Windows Server, Microsoft Office 365, Microsoft Azure, Firewall, Backup Technologies, Endpoint Security, Network Switches, Wireless Access Points
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.