Technical Support Engineer - Government

    • IDR Inc.
  • San Diego, CA
  • Posted 32 days ago | Updated 1 hour ago

Overview

On Site
Full Time

Skills

Management
Customer Support
Mentorship
Customer Facing
Writing
Debugging
Object-Oriented Programming
Java
DHTML
Ajax
JavaScript
AngularJS
Cascading Style Sheets
XML
HTML
XHTML
Relational Databases
MySQL
Oracle
Linux
Unix
Microsoft Servers
ServiceNow
Business Intelligence
Life Insurance
Recruiting
Technical Support

Job Details

IDR is seeking a Technical Support Engineer to join one of our top Tech clients in San Diego, CA. This role offers an exciting opportunity to get your foot in the door with one of the largets digital technology organizations! If you're looking to get your foot in the door with one of the most innovative industry leaders...Apply today!

Position Overview/Responsibilities for the Technical Support Engineer:
The Technical Support Engineer will be responsible for managing and resolving challenging issues for client partners & customers. This includes developing subject matter expertise within the customer support department and mentoring junior team members in the various technologies. The successful candidate will be able to quickly gain an understanding of the ServiceNow platform. This is a customer-facing role in a very collaborative environment and therefore it requires strong interpersonal skills. We are looking for an experienced engineer with a passion for excellence.

Required Skills for Technical Support Engineer
  • 3+ years' Experience supporting external customers with troubleshooting difficult technical issues
  • 3+ years' Experience writing &debugging Object Oriented code in Java & JavaScript
  • Experience working with dynamic HTML components: AJAX, JavaScript, AngularJS, CSS, XML, HTML, XHTML
  • Experience with relational databases (e.g. MySQL, Oracle)
  • Experience administering: Linux, Unix OR Microsoft Server
  • Must have experience within ServiceNow Platforms
  • Experience supporting any bi-directional automated integrations between two systems
Why IDR?
  • 20+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated's Best of Staffing Client and Talent Award winner 11 years in a row

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PandoLogic. Keywords: Technical Support Engineer, Location: San Diego, CA - 92108
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