Overview
On Site
80k - 15k
Full Time
Skills
Google Cloud
Technical Support
Active Directory
Computer science
Information Technology
Customer service
Linux administration
Cloud computing
Storage
Linux
Amazon Web Services
Microsoft Azure
Microsoft Exchange
Virtualization
Pivotal
FOCUS
Analytical skill
Problem solving
Management
Virtual machines
VMware ESX
Job Details
Our client, a leader in cloud solution storage, are looking for a Technical Support Engineer to join their support team. As a Technical Support engineer you will be working on supporting their core product while working directly with an escalation engineer. Your experience with Linux, cloud service (AWS/Azure/Google Cloud Platform), Active Directory, Exchange, and virtualization knowledge be pivotal in delivering exceptional support for the product.
Qualifications:
Preferred Skills:
Qualifications:
- Bachelor's degree in computer science, Information Technology, or related field
- Proven experience within a technical support or customer service role, with a focus on supporting software products.
- Professional experience in Linux administration and cloud service such as AWS, Google Cloud Platform, and Azure
- Excellent analytical and problemsolving skills, with the ability to troubleshoot complex technical issues effectively.
- Ability to work independently and collaboratively in a fastpaced environment, prioritizing tasks and managing multiple client engagements simultaneously.
Preferred Skills:
- Experience with Active Directory or Exchange
- Knowledge of Virtualization tools (VM or ESX)
- Pcaps and Ptest knowledge.