Overview
Hybrid
Depends on Experience
Contract - W2
Skills
Technical Trainer
Reporting
Document
Application
interactive
Job Details
Job Title: Trainer
Location : Manhattan, NY (Remote)
Location : Manhattan, NY (Remote)
Contract
Requirement Detail
The Trainer will be responsible for leading in-person and/or virtual training sessions within their assigned borough.
Key Duties include Training Delivery
Conduct multiple sessions per day/week (as needed) based on training requirements, both virtually and in-person, depending on the needs of the borough.
Facilitate interactive, engaging sessions using hands-on exercises, demonstrations, and use cases that align with the DOE's objectives.
Provide individualized assistance to participants during training sessions to address specific challenges or questions.
Customization of Training
Customize training materials to fit the needs of different user groups (e.g., teachers, administrators, staff) based on their role and technical proficiency.
Provide examples relevant to each group, ensuring content is practical and applicable to daily tasks.
User Engagement and Assessment
Implement pre- and post-training knowledge checks and surveys to measure baseline knowledge and improvements after the session.
Engage participants through interactive discussions, Q&A sessions, and role-playing exercises that make learning dynamic and relatable.
Track participant feedback during and after the session and report this to the Lead Coordinator for analysis and action.
Reporting and Documentation
Document all training activities, including attendance, participant feedback, and any identified issues that require follow-up.
Provide weekly reports to the Lead Coordinator detailing the number of sessions conducted, participation metrics, and any challenges faced."
Ongoing Support
Offer support for post-training questions, via virtual office hours or email, to address any user challenges after the session.
Help troubleshoot issues participants encounter while using the applications, escalating complex issues to the Lead Coordinator or DOE s IT support team as needed.
Minimum Requirement Experience
3+ years of experience delivering in-person and virtual training sessions, with a focus on engaging and interactive content.
Skills
Experience customizing training materials to suit various user groups with different levels of technical proficiency.
Proven experience providing post-training support and troubleshooting user challenges.
Experience tracking and reporting training metrics, including attendance, engagement, and feedback.
Strong communication skills, with the ability to explain complex concepts in a clear and relatable manner.
Proficiency in using training tools and virtual platforms for effective delivery.
Ability to engage participants and foster a dynamic learning environment through interactive exercises.
Detail-oriented with excellent organizational skills to document training activities and report on progress.
Ability to work independently and as part of a team, ensuring alignment with project goals and objectives.
Work schedule
Consultants will manage multiple assignments and complete work within agreed-upon timeframes during regular business hours.
Work is expected to be performed Monday through Friday. On occasions, resources may be asked to perform some tasks during nonregular business hours, weekends, or holidays
based upon project priorities.
Work may be performed onsite or virtually dependent upon project requirements.
Resources are expected to work 35 hours per week, 7 hours per day up to 1,820 hours annually with a maximum of 3,640 hours for a two (2) year contract term.
Support hours
When feasible, work will be performed during administrative business hours (7:00 AM to 5:00 PM). Unless explicitly requested by the DOE, resources will not perform services over
the weekend or during public holidays.
Equipment
The candidate must have a fully functioning laptop and cellular phone
The Trainer will be responsible for leading in-person and/or virtual training sessions within their assigned borough.
Key Duties include Training Delivery
Conduct multiple sessions per day/week (as needed) based on training requirements, both virtually and in-person, depending on the needs of the borough.
Facilitate interactive, engaging sessions using hands-on exercises, demonstrations, and use cases that align with the DOE's objectives.
Provide individualized assistance to participants during training sessions to address specific challenges or questions.
Customization of Training
Customize training materials to fit the needs of different user groups (e.g., teachers, administrators, staff) based on their role and technical proficiency.
Provide examples relevant to each group, ensuring content is practical and applicable to daily tasks.
User Engagement and Assessment
Implement pre- and post-training knowledge checks and surveys to measure baseline knowledge and improvements after the session.
Engage participants through interactive discussions, Q&A sessions, and role-playing exercises that make learning dynamic and relatable.
Track participant feedback during and after the session and report this to the Lead Coordinator for analysis and action.
Reporting and Documentation
Document all training activities, including attendance, participant feedback, and any identified issues that require follow-up.
Provide weekly reports to the Lead Coordinator detailing the number of sessions conducted, participation metrics, and any challenges faced."
Ongoing Support
Offer support for post-training questions, via virtual office hours or email, to address any user challenges after the session.
Help troubleshoot issues participants encounter while using the applications, escalating complex issues to the Lead Coordinator or DOE s IT support team as needed.
Minimum Requirement Experience
3+ years of experience delivering in-person and virtual training sessions, with a focus on engaging and interactive content.
Skills
Experience customizing training materials to suit various user groups with different levels of technical proficiency.
Proven experience providing post-training support and troubleshooting user challenges.
Experience tracking and reporting training metrics, including attendance, engagement, and feedback.
Strong communication skills, with the ability to explain complex concepts in a clear and relatable manner.
Proficiency in using training tools and virtual platforms for effective delivery.
Ability to engage participants and foster a dynamic learning environment through interactive exercises.
Detail-oriented with excellent organizational skills to document training activities and report on progress.
Ability to work independently and as part of a team, ensuring alignment with project goals and objectives.
Work schedule
Consultants will manage multiple assignments and complete work within agreed-upon timeframes during regular business hours.
Work is expected to be performed Monday through Friday. On occasions, resources may be asked to perform some tasks during nonregular business hours, weekends, or holidays
based upon project priorities.
Work may be performed onsite or virtually dependent upon project requirements.
Resources are expected to work 35 hours per week, 7 hours per day up to 1,820 hours annually with a maximum of 3,640 hours for a two (2) year contract term.
Support hours
When feasible, work will be performed during administrative business hours (7:00 AM to 5:00 PM). Unless explicitly requested by the DOE, resources will not perform services over
the weekend or during public holidays.
Equipment
The candidate must have a fully functioning laptop and cellular phone
Disclaimer: i-Link Solutions Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply. EEO/AA/M/F/Vet/Disability.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.