UEM Engineer

Responsibilities:
Willing to participate in HIR projects and initiatives for House customers.
Work closely with other HIR groups to support current technology.
Interact with other HIR groups as appropriate to efficiently manage all House endpoints.
Confer with senior engineering staff to resolve more complex problems.
Perform other official duties as assigned.

Qualifications
In addition to the competencies and requirements, the designated contractors must possess the following qualifications:
Knowledge and expertise with Microsoft Intune and/or Jamf
PowerShell scripting ability.
Must demonstrate advanced technical skills and the ability to develop solutions to complex technical problems.
Be able to interact with executive-level customers and management.
Possess the ability to work in a fast-paced environment and meet challenging deadlines.
Demonstrate excellent communication skills and telephone mannerism.
Demonstrate strong business/systems analysis experience working closely with users to resolve problems and capture new business requirements.
Be self-motivated to work supervised and unsupervised as needed.
Related college degree and/or certifications preferred but not required.
Be able to interact professionally with executive-level customers and management in resolving technical problems on an emergency basis.
Provide mobile device support, hardware/software installation and configuration support.
Assist in developing user documentation/installation procedures.
Serve as a resource for solving user problems requiring an advanced level of technical support.
Must maintain a high degree of customer service for all support calls and adhere to all Quality Standards.
Provide support for application software installation and use.
Assist in developing user documentation/installation procedures.