UKG Pro WFM Integration Specialist

What you will do
Timekeeping Support: Conduct business analysis for new requirements and issues, develop functional specifications, design solutions, configure the system, and perform testing, cutover, and hyper care support
Integration Support: Provide functional expertise for WFM integrations, linking UKG Pro WFM with Workday and other fcility systems. Perform in-depth testing, debugging, and resolution of integration-related issues. Maintain and update CRTs for integrations
Testing & Validation: Support end-to-end testing, including payroll parallel testing, user acceptance testing, and issue resolution. Document test scripts and results
Report development: Create, modify, and maintain standard and advanced reports using appropriate reporting tools.
Stakeholder Collaboration: Lead discussions and provide support to WFM, payroll, nursing administration and IT teams, gathering requirements and presenting solutions.
Training and Knowledge Sharing: Train new staff on UKG Pro WFM modules, develop debugging and how-to guides for system support
Production Support: Provide hands-on support for the project team during cutover and go-live, ensuring a seamless transition
Skills
Strong experience with UKG Pro WFM implementations and WFC (Required proficiency)
Hands-on expertise in timekeeping modules including Time & Attendance, Accruals, Attestation (Required proficiency)
Hands-on expertise in CRTs, integrations (demographic and payroll specifically) and all testing cycles
Critical thinking problem-solving skills (Required proficiency)
Excellent problem-solving, communication, and stakeholder engagement skills (Required proficiency)
Proficient in Microsoft Office products (Required proficiency)
Strong documentation and reporting skills (Required proficiency)