Overview
Skills
Job Details
Please contact Abdul on "" OR email me at ""
The UKG Training Content Consultant will assist with UKG Pro Workforce Management Project for approximately six months. The UKG Training Content Consultant will create end-user training documentation and Standard Operating Procedures (SOPs). Being part of the Project Team, they will be responsible for collaborating with the Change Management team, business team and the internal project team to support training content development.
In collaboration with department and project management, the consultant will advise the project team of all risks and efficiencies and schedule any required procedures or knowledge transfer. The consultant will guide and perform design, testing and training as needed by the project team.
Essential Functions:
- Development of end-user training content for UKG Pro & Workforce Management
These tasks will include:
- Modifying UKG delivered training content and editing it to be specific to our business processes.
- Adding relevant processes and screenshots into the material
- Utilization of microcopy and UX writing
- Collaboration with Organizational Change Management Team
- The ideal candidate for this post should demonstrate the following skills and abilities knowledge of UKG functionality, familiarity with healthcare industry; proficiency in Micrsoft Word & PowerPoint. A portfolio that demonstrates your expertise in thinking about content in a systematic way, messaging frameworks, content mapping and modeling, conversational design, information architecture, and storytelling.
- Prior experience with UKG Pro & Workforce Management is a plus.
This role will also work closely with our Human Resources and Payroll Departments to ensure that appropriate policies & procedures are adhered to within the implementation.
This will be a remote position, but the candidate should be available to travel if needed.
People Leadership Responsibilities- This role does not have any formal people leadership responsibilities.
Financial Responsibilities: May be assigned tracking responsibilities for an established budget.
Additional Responsibilities:
- Perform other duties as required.
Essential Functions:
The successful candidate will interface with key stakeholders and apply their UKG technical proficiency across different stages of the project.
- Take responsibility for delivering work and designing the work effort.
- Proactively identify project issues and recommend viable solutions.
- Provide training and support to project team on UKG WFM functionality and best practices.
- Facilitate the configuration and implementation of UKG WFM which includes Timekeeping, Advanced Scheduler, Accruals, Leave and Attendance.
- Work closely with Project Managers communicating and understanding the goals required to complete the required tasks on time and budget.
Required Qualifications:
- Experience with Work Rules, Pay Rules, and Pay Codes
- Experience with Display and Accrual Profiles
- Experience with Accrual Policies
- Experience with Persona Testing
- Experience with Employee Groups
- Process updates to Business Structure ensure accurate flow of information into Workforce Management
- Strong background (3 plus years) in HR/Payroll data
- Dellboomi integration experience a plus
People Leadership Responsibilities - This role does not have any formal people leadership responsibilities.
Financial Responsibilities: May be assigned tracking responsibilities for an established annual budget.
Additional Responsibilities:
- Perform other duties as required.
Core Behavioral Competencies
- Continuous Improvement
o Understands the gap between the current conditions and the desired future state
o Works effectively with others to solve problems and make decisions; seeks input from partners
o Identifies issues and addresses them in a timely, data-driven, and transparent manner to achieve sustainable and optimal results
- Continuous Learning
o Takes responsibility for one's own development; maintains fluency in appropriate work applications, software, or tools
o Keeps up to date on current research, trends, and technology in one's field; identifies and pursues areas for development and training that will enhance job performance
o Seeks coaching and feedback to increase self-awareness and personal growth
- Problem Solving
o Understands the gap between the current conditions and the desired future state
o Works effectively with others to solve problems and make decisions; seeks input from partners
o Identifies issues and addresses them in a timely, data-driven, and transparent manner to achieve sustainable and optimal results
- Service Focus
o Seeks and uses feedback from a variety of sources to improve service quality
o Meets and often exceeds expectations; ensures that stakeholder needs are fulfilled; honors commitments and keeps promises
o Adapts service delivery to meet the needs of a diverse client base
- Belonging and Community
o Engages others in a way that makes them feel valued and accepted
o Values diverse people, experiences, and ideas; cultivates and maintains an environment of inclusion that empowers all team members to contribute ideas and achieve goals
o Is self-aware, committed to antiracist behavior, understands one s impact on others; treats all people with dignity, respect, and equity
- Collaboration
o Cooperates with others; shares information and knowledge to identify and implement solutions in which all parties can benefit
o Helps and supports fellow employees in their work to contribute to the overall success
o Places the needs of the team above self-interest; builds and maintains effective working relationships
- Communication
o Consistently shares accurate, timely information; takes into account audience and communication method
o States opinions honestly and in a straightforward manner; maintains open dialogue with others; actively listens
o Written and verbal communications are consistently clear, concise, and appropriate to the audience
- Change Agility
o Adapts approaches as needed to address changing priorities; is flexible, open, and receptive to new approaches; willing to step outside of one s comfort zone
o Seeks to understand context while navigating through organizational change
o Aware of own and others responses to change and responds in a way that is productive for the organization and its team members
- Mission and Vision Focus
o Uses the organization s mission and vision as guideposts for decision-making
o Connects individual role and aligns goals in fulfillment of the mission and vision
o Inspires others to achieve the mission and vision of the organization
- Stewardship
o Acts in a manner consistent with the standards of ethical conduct and other policies
o Utilizes available resources (people, processes, and tools) to achieve organizational goals, models accountability.
- Understands and adheres to safety guidelines; reports and corrects potential threats; models safe behaviors
Technical Knowledge:
- Experience with UKG Pro HR/WFM modules
- Evaluate requirements and recommend solutions.
- Knowledge and understanding of functional and technical disciplines, including programmers, systems analysts, and networking in a healthcare environment involving multiple applications and interfaces.
- Knowledge and understanding of integrating information systems with specific organizational business needs and plans.
- Knowledge of PC applications (MS Office and MS Project) and the ability to write reports.
Minimum Education: BA/BS in a clinical discipline, computer science, or related field.
Minimum Experience: Three (3) years of progressively responsible and related work experience with UKG modules.
Additional Minimum Requirements:
- Knowledge of and experience with UKG Pro and Workforce Management
- Knowledge of working with hospital information systems.
Please contact Abdul on "" OR email me at ""