User Risk Strategist

    • Stripe
  • Posted 60+ days ago | Updated 9 hours ago

Overview

On Site
Full Time

Skills

Research
Internet
Data Science
User experience
Financial services
Stakeholder management
Product engineering
Quantitative Analysis
Business requirements
Strategist
Finance
Startups
Payments
GDP
Strategy
Brand
Leadership
Policies
Partnership
Legal
Sales
Design
Operations
Onboarding
Regulatory Compliance
Accountability
Communication
Network
Know your customer
AML
OFAC
Management
Data
SQL
Drawing
Law
Knowledge management
Collaboration
UPS

Job Details

Who we are
About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team

As Stripe continues to develop innovative products that serve businesses of all sizes around the world, risk will increase in complexity and scale. The User Risk Strategy protects and advances Stripe's business, brand, and mission by building and deploying industry-leading policies and practices that instill user and partner trust in Stripe while enabling business growth.
What you'll do

As a member of the User Risk Strategy team, you will partner with cross-functional teams-including Risk, Product, Partnerships, Legal, Sales, and Data Science-to design and execute on strategies and projects to improve Stripe's risk controls and user experience. You will provide expert guidance and analyses to the business and to our most strategic customers to enable Stripe to grow in a risk-conscious manner.

We are looking for someone who is passionate about navigating ambiguity, enabling business growth while balancing risk, and is skilled at identifying ways to improve user experience.
Responsibilities
  • Drive risk strategy for company-level strategic initiatives, including partnering with Stripe's product, legal, operations, sales, and partnerships teams to solve risk problems and ensure a positive experience for Stripe's users
  • Perform research and analysis to assess Stripe's current risk performance and develop and prioritize long-term strategic plans for future growth
  • Enable user onboarding to safely grow at scale, continuously optimizing for efficiency and effectiveness, and staying hyper focused on a positive user experience
  • Challenge the status quo and provide multiple alternative solutions and key execution criteria
  • Represent Stripe in external engagements with our most critical partners and customers
  • Execute special projects/ad hoc analyses as initiatives, products, risks, and opportunities are constantly evolving
Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
  • 5+ years of professional experience, preferably in Financial Services, Payments or fintech industries
  • Experience in a related role (risk, compliance and/or product enablement)
  • Experience in developing risk strategies and solutions and working with technical (product and engineering) and operations teams to implement them
  • Ability to distill complex, ambiguous risk and policy problems into clear, concise, and reliable guidance for internal stakeholders and Stripe users
  • Strong stakeholder management skills, including experience influencing product/engineering, sales, data science, and operations teams
  • Demonstrated track record of deriving insights from complex or technical problem spaces and evangelizing actionable product recommendations
  • The ability to take ownership, be accountable, and drive towards ambitious goals
  • Entrepreneurial and curious mindset, strong communication and interpersonal skills
  • Ability to operate independently, navigate ambiguity, and solve problems with the end user in mind
  • Strong desire to work in a fast paced and innovative environment
Preferred qualifications
  • Proficiency in one of the following:
    • Card network rules and regulations
    • KYC/KYB, AML OFAC compliance
  • Experience overseeing execution and delivery of highly-strategic programs; proven ability to take complex issues and turn them into actionable next steps, hold others accountable, and meet deadlines
  • Experience with data querying languages (e.g., SQL) and proficiency in quantitative analysis geared towards drawing actionable insights from complex datasets
  • Advanced degree in law, business, policy or other related field
  • Experience in translating business requirements to technical configurations

Hybrid work at Stripe

This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office).

Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.

A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live.