User Support Specialist-Expert

Overview

On Site
Depends on Experience
Contract - Independent
Contract - W2
Contract - 6 Month(s)

Skills

MS Office
SharePoint
OneDrive

Job Details

No of Req. : 01

Position Title : User Support Specialist-Expert

Location : Raleigh, NC

Work Arrangement : Onsite

Project Start : 10/01/2025 or TBD by client

Project Duration : 6 Months with possible extension

Salary/Rate : Open to W-2, 1099, or C2C; prefer full-time opportunities.

Interview Type : In Person Only

Client : Direct

Background : Required

References : 2 References

Required Skills:
Broad knowledge and skills from a range of technologies to address work assignments. Required 3 Years
General knowledge of IT security principles. Required 3 Years
General knowledge of Microsoft OS and general productivity tools; MS Office, SharePoint, OneDrive, OneNote, Power BI, and other general applications. Required 3 Years
Skilled customer service professional. Required 3 Years
Skilled IT consultant with ability to solve and/or prevent technical problems. Required 3 Years
Ability to independently resolve routine and non-routine issues on software and/or hardware. Required 3 Years
Ability to organize and follow complex and/or detailed technical procedures. Required 3 Years
Ability to solve unexpected problems associated with projects and daily work. Required 3 Years

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.