Web Development Business Analyst (USC)

Title: Web Development Business Analyst
Location: Houston, TX (Hybrid)
C2H Position Overview:
We are seeking a highly skilled Web Development Business Analyst to serve as the liaison between business stakeholders and the technical application development team. The ideal candidate will translate business needs into clear, actionable requirements and ensure successful delivery of web-based solutions that align with organizational goals. Key Responsibilities:
1. Requirements Gathering
Engage with internal stakeholders to elicit, analyze, and document project objectives, business needs, and functional/non-functional requirements.
2. Process Analysis & Modeling
Evaluate existing workflows and processes to identify inefficiencies, bottlenecks, and improvement opportunities.
Support the design of optimized, scalable business processes.
3. Documentation
Create and maintain detailed documentation including:
o Business Requirements Documents (BRDs)
o Functional Specification Documents (FSDs)
o User Stories and Acceptance Criteria
Ensure all documentation complies with internal standards and templates.
4. Solution Design & Validation
Collaborate with UX/UI designers and developers to create wireframes, mockups, and prototypes that effectively demonstrate proposed solutions.
5. Testing & Quality Assurance
Coordinate User Acceptance Testing (UAT) and other test phases to ensure solutions meet defined requirements and quality standards.
6. Data Analysis & Insights
Collect and interpret website performance metrics and user behavior data to guide data-driven decision-making.
7. Stakeholder Communication
Act as the primary bridge between business teams and the technical development team, ensuring clarity of requirements and alignment throughout the project lifecycle.
Translate technical concepts into business-friendly language for stakeholders.
8. Agile Practices
Support Agile methodologies, including Scrum, to refine and prioritize product backlog items in collaboration with development teams. Qualifications & Skills:
1. Education:
Bachelor s degree in management information systems (MIS), Computer Science, or a related field.
2. Certifications (Preferred):
Certified Business Analysis Professional (CBAP) or PMI Professional in Business Analysis (PMI-PBA).
3. Technical Skills:
Working knowledge of web technologies: HTML, CSS, .NET, JavaScript, and APIs.
Proficiency with Microsoft Office Suite (Project Online, ADO, Visio, Word, PowerPoint).
Strong Excel skills required; familiarity with Power BI, Azure Insights, and Dynatrace is a plus.
4. Professional Skills:
Strong analytical and critical-thinking abilities to solve complex problems and identify opportunities.
Exceptional communication skills verbal, written, and presentation across technical and non-technical audiences.
Ability to manage multiple stakeholders and balance competing priorities effectively.
Proactive, solutions-oriented mindset with strong problem-solving skills.