Web Quality Assurance Analyst

Title: Web Quality Assurance Analyst

Mandatory skills:

HTML5, CSS, JavaScript, .NET, PHP, SQL, accessibility features

section 508 compliance testing, 508 compliant verification testing

Drupal Architecture, Drupal core, modules, themes, distributions

Drupal entities, fields, views, content types

QA testing

Description:

The client is seeking a Software Quality Assurance Engineer to conduct Quality Assurance activities. Specifically, the analyst would need to develop Test Strategies and Plans, develop test scripts for manual and automated testing and support other testing activities and communications, engage external groups for testing in a coordinated effort, and introduce tools for performing tests and audits. This position would also include formulating testing processes and procedures and testing policies that the Web Directorate should follow. In addition, the analyst would support the development of other project artifacts and documentation such as progress reports, analytics, data collections, schedules, and presentations as necessary.

Provide support to development team in debugging and fixing issues related to database, website, CMS development and/or configuration using technologies such as HTML5, Javascript, CSS3, .Net, Drupal, SharePoint, Access, SQL, PHP, etc.

Provide expert support in analysis and reporting of web-related activities and projects throughout the Software and Testing Life Cycle. Communicate complex and/or technical information to a broad range of audiences. Provide managers with objectively based information for making decisions on the administrative and programmatic aspects of Directorate operations to include quality assurance, software testing, development, project management, product management and change management processes.

Investigate/research issues, determine impact, and provide solutions for improving product quality. Communicate complex and/or technical information to a broad range of audiences.

GENERAL RESPONSIBILITIES

Work effectively and collaboratively with Web Systems colleagues on assigned projects and activities,

Supporting the Product team in testing sites, systems, and applications before client roll- out,

Evaluate and recommend various testing tools appropriate for the various technologies used in the client to define and generate automated, repeatable testing scripts,

Assess quality of new features or new systems against Customer Experience, User Experience, and Accessibility,

Document test results to support the efficient resolution of problems and to capture defect data,

Define repeatable testing strategies and documentation for concurrent and future testers; Define automated testing strategies as possible,

Execute tests to compare results with requirements, to identify defects, and to ensure compliance (e.g., systems, functionality, etc.),

Recreate identified defects to assist in the resolution process,

Participate in defect management discussions with the Project Owners, Designers, and Developers to ensure defects are fixed in a timely manner and adequately tracked,

Produce and communicate test result reports for Change Management process, and for a range of potential audiences (Managers, Developers, Product Owners, or Executives),

Conduct rapid smoke tests as part of an Agile development environment,

Follow Web Systems Agile SCRUM Methodology, other frameworks, governance processes and best practices, and

Maintain professional relationships with customers, management, colleagues and deliver high-quality customer service.

SPECIFIC RESPONSIBILITIES

Develop and implement testing operational standards, software quality assurance practices and procedures for use by applicable test and development teams based on current test management standards and practices,

Collaborate with the Development and Business teams in reviewing and validating Test Plans and Test Cases, ensuring that the final application catered to the user requirements,

Develop, maintain, and execute software quality assurance test requirements, plans, scenarios, cases, and scripts for Directorate projects and programs,

Be able to design, plan, and execute manual and automated web, CMS, and application testing,

Work with Business team to identify the business test scenarios for each release to ensure the testing scope was aligned with the vision of the business team,

Ensure that the Drupal site complies with industry standards and regulations, including accessibility guidelines and security best practices,

Perform testing across multiple versions of Drupal, ensuring robust functionality, performance, and security,

Develop and execute test plans and cases tailored to the unique features and modules of each Drupal version,

Perform testing for migration projects from Drupal 7 to 8/9/10, ensuring data integrity and functional parity post-migration,

Collaborate with developers to validate Drupal migration scripts and processes, identifying and resolving migration-specific issues,

Validate Drupal migration tools and processes, ensuring smooth transitions with minimal disruption to end-users,

Support testing of system upgrades and production deployments,

Work with development and business team to resolve production issues on time,

Ensure software quality assurance test artifacts are up-to-date, repeatable, traceable, and cataloged for reuse within the Directorate,

Participate in requirements and design/development reviews, and/or product planning sessions to proactively validate appropriate usability and testability,

Document test executions and reproduce test results for failed test cases. Log defects diligently and accurately in designated defect tracking tools,

Support architecting, designing, and implementing new and existing testing tools and methods in collaboration with team members, project management, development and subject matter experts,

Perform release testing activities including application functional, stress and regression testing,

Work independently and employ self-management skills to organize and handle multiple priorities, changing requirements and learning curves,

Document both Functional and Non-Functional Requirements, Use Cases, Technical Specifications, and Systems Requirements Specification,

Collaborated with the QA team in reviewing and validating Test Plans and Test Cases, ensuring that the final application catered to the user requirements,

Work with stakeholder holders to perform UAT teams to identify the business test scenarios for each release to ensure the testing scope was aligned with the vision of the business teams,

Perform responsive testing of Websites and Application using various mobile devices and tools,

Working knowledge of Web Service and backend testing,

Support 508 compliant verification testing and review technical requirements of software,

Actively provide feedback during Sprint retrospective and create action items to improve and streamline testing, and

Other project management and contract-related functions as needed.

MINIMUM QUALIFICATIONS

2+ years of experience in QA testing of applications, web sites, and web applications,

Experience with test plan creation, test case reviews, test execution, defect resolution and root cause analysis,

Excellent communication skills required to document and report on defects and other software issues,

Must have strong diagnostic skills to properly test software and measure the quality of the product,

For web application testing, programming knowledge with various technologies desired, and

Possess a degree in Computer Science, Information Systems, Mathematics, Statistics or related field or the equivalent in education and work experience.

SPECIFIC QUALIFICATIONS

Bachelor s degree in an Information Technology, Computer Science, MIS, or related discipline, or equivalent related experience,

10+ years in field of Information Technology and software Quality Assurance,

Working knowledge of common accessibility testing tools and screen readers,

Experience working with HTML5, CSS, JavaScript, .NET, PHP, SQL and accessibility features,

Experience in section 508 compliance testing,

Understanding of Drupal Architecture, familiarity with Drupal core, modules, themes, and distributions,

Knowledge of how Drupal entities, fields, views, and content types,

Working knowledge of ClickUp,

Attention to detail with strong knowledge of planning and organizing test plans and test cases,

Working knowledge of testing methodologies, automation tools and best practice,

Adept at multi-tasking in a fast-paced, high-profile environment,

Ability to evolve skill sets and quickly adapt to new technologies and priorities,

Ability to work independently with minimal instructions and supervision,

Equally comfortable working on a project team as well as independently, and

Excellent organization, planning, prioritizing skills and attention to detail.

Notes:

The contractor personnel will be required to work 40 hours per week.

The normal work hours are 9 am to 5:30 pm, Monday through Friday, with a half hour for lunch

VIVA USA is an equal opportunity employer and is committed to maintaining a professional working environment that is free from discrimination and unlawful harassment. The Management, contractors, and staff of VIVA USA shall respect others without regard to race, sex, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, marital status, sexual orientation, or status as a Vietnam-era, recently separated veteran, Active war time or campaign badge veteran, Armed forces service medal veteran, or disabled veteran. Please contact us at for any complaints, comments and suggestions.

Contact Details :

Account co-ordinator: Ganesh P, Phone No: Extn: 228 , Email id:

VIVA USA INC.

3601 Algonquin Road, Suite 425

Rolling Meadows, IL 60008

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