Website Content Manager

Overview

Hybrid
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - Independent
Contract - 12 Month(s)

Skills

Content Strategy
WCAG
Web Analytics
Public Sector
Web Content
SEO
WCM
OOD
User Experience
Editing
HTML
Cascading Style Sheets
Digital Media
Clarity
Regulatory Compliance

Job Details

  • Position Title: Website Content Manager
  • Location: Columbus, OH (Hybrid - possible in-office days of Mon/Wed in office)
  • Position Type: Contract
  • Interview: Teams interview

Position Overview:
Seeking a strategic and detail-oriented Website Content Manager to lead the planning, development, and maintenance of content across public-facing website. This role is responsible for ensuring that all digital content is accessible, accurate, user-centered, and aligned with OOD s mission and brand. The ideal candidate will have experience managing content within the InnovateOhio Platform (IOP) using HCL Web Content Manager (WCM) tools.

Key Responsibilities:

  • Lead the strategy, creation, and governance of website content to ensure clarity, accessibility, and alignment with OOD s communications goals.
  • Serve as the primary author and editor within the IOP WCM/HCL platform, managing updates, new content creation, and structural changes.
  • Collaborate with communications, program, and IT staff to gather content requirements and ensure timely updates.
  • Ensure all content meets State of Ohio digital accessibility standards (e.g., WCAG 2.1 compliance).
  • Monitor website analytics and user feedback to inform content improvements and optimize user experience.
  • Manage the web content lifecycle, including regular audits and archiving.
  • Resource communications and program staff on content best practices and platform use.
  • Coordinate with InnovateOhio Platform support teams for technical enhancements and troubleshooting.

Educational Qualifications:

  • Associate degree or higher in Web/Digital Media or Design, Internet/Information Design, or a related field.

Required Skills:

  • Experience managing website content, preferably in the public sector or a regulated environment.
  • Proficiency with HCL Web Content Manager (WCM)
  • Proficiency with the Cloudinary Digital Asset Manager (or equivalent).
  • Strong understanding of web accessibility standards and user-centered design principles.
  • Excellent writing, editing, and proofreading skills with a keen eye for detail.
  • Ability to manage multiple projects and deadlines in a collaborative environment.
  • Familiarity with web analytics tools (e.g., Piwik PRO) is a plus.

Preferred Skills:

  • Experience with content strategy and governance frameworks.
  • Familiarity with HTML/CSS basics and SEO best practices.
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