Willow Ambulatory Analyst II

  • Greenville, SC
  • Posted 14 days ago | Updated moments ago

Overview

On Site
$90000.00 - $125000 per annum
Full Time

Skills

Willow
Ambulatory
Epic
SQL

Job Details



Epic Willow Ambulatory Analyst II


Hybrid | Full Time | First Shift
Location: SC
Job Category: Professional


Position Summary


We are seeking an experienced Clinical Systems Analyst II specializing in Epic Willow Ambulatory to support and enhance outpatient pharmacy and medication management workflows. In this role, you will work directly with pharmacy teams, ambulatory clinicians, and operational leaders to ensure the EHR supports safe, efficient, and compliant medication use across outpatient settings.


Key Responsibilities


Epic Willow Ambulatory / Pharmacy Systems Support




  • Configure, maintain, and optimize Epic Willow Ambulatory build, including medication records, dispensing workflows, inventory processes, and ambulatory medication order management.




  • Support cross-application workflows involving EpicCare Ambulatory, ClinDoc, Beacon (as applicable), and other clinical modules.




  • Troubleshoot issues related to outpatient medication workflows, dispensing systems, drug databases, and interfaces with third-party pharmacy systems.




Clinical Collaboration & Workflow Optimization




  • Partner with pharmacy leadership, nurses, providers, and ambulatory staff to understand workflow challenges and identify optimization opportunities.




  • Participate in workflow observations, requirements sessions, and stakeholder meetings.




  • Translate clinical needs into functional EHR configuration and enhancements following organizational and regulatory standards.




  • Promote medication safety and system best practices across departments.




System Maintenance, Upgrades & Projects




  • Participate in Epic upgrades, system testing, validation, and go-lives.




  • Maintain documentation for build changes, requirements, test plans, and support processes.




  • Assist in developing and maintaining downtime and disaster recovery procedures.




  • Support integration between Epic Willow Ambulatory, outpatient dispensing systems, clinical decision support tools, and medication safety applications.




  • Contribute to enterprise-level projects involving medication workflows or system improvements.




Qualifications:


Required:




  • Associate's Degree and 4+ years of experience in a healthcare-related field
    OR




  • 6+ years of relevant healthcare or IT experience




  • Epic Willow Certification (Required), Willow Ambulatory Preferred




Preferred:




  • Experience supporting pharmacy workflows, medication management systems, or EHR applications




  • Understanding of outpatient pharmacy operations, medication safety workflows, and related clinical terminology



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