1st line support Jobs in 20163

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Tier 1 Service Desk Technician

KBR

•

Springfield, Virginia, USA

Full-time

Title: Tier 1 Service Desk Technician KBR is seeking a Tier 1 Service Desk Support Specialist to support government customers in the Washington Metropolitan Area. Provide technical support to organizations internal users of desktop applications and hardware. Answer questions related to procedures, transactions, system status, interacting with network services and application developers in order to restore service, usability, and identify problems. Responsibilities Answer questions related to
Posted 1 day ago | Updated 8 hours ago

IT Service Desk Technician

Zolon Tech Solutions Inc

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Washington, District of Columbia, USA

Contract

DescriptionClient is currently seeking a Computer User Support Specialists to join our team of qualified, diverse individuals. The qualified applicant will become part of Client OIG Information Technology Service Desk Support and Engineering Services Program. The IT Service Desk Technician provides technical assistance to Clients users, answers questions; resolves computer problems for clients in person, or via telephone or electronically; provides assistance concerning the use of computer hard
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Posted 23 hours ago

Application Support Engineer

Mindlance

•

Washington, District of Columbia, USA

Third Party, Contract

Title: Administrator Premium II - Systems Administrator Duration: 3 Months Long Term Location: Washington, DC 20433 Hybrid Onsite: 4 Days per week from Day1 Position Overview: Treasury Systems Administrator will work along with ITS TREASURY support team for supporting the Treasury applications and assisting with configuration and release management, primarily for Numerix OneView application. Essential Job Functions: Deploying updates, patches, and hot fixes to Numerix OneView application.Provid
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Posted 6 hours ago

Deskside Services / Desktop Support

Ventures Unlimited

•

Washington, District of Columbia, USA

Full-time

Job Title: Deskside Services Location: Washington, DC onsite from day one Type: Full Time Position Job Description: Relevant Experience (in Yrs): 5+ years Respond and resolve IT related issues over the phone and tickets Installation of operating system and user applications Troubleshoot hardware and software issues Configure, maintain, and troubleshoot printers of all types including laser, thermal, and impact Developing, documenting, and maintaining deskside operations and administration proc
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Posted 1 hour ago

IT Support Specialist

Dunhill Professional Search

•

Germantown, Maryland, USA

Full-time

serve as a part of the incident management team in a 24X7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain a high level of system/platform availability. Candidate will serve as a part of the Live Site work stream and will require an understanding of core Windows Azure components and tools to diagnose issues. Duties and Responsibilities Responds to incident tickets in a 24x7 operational environment to meet SLA objectives. Troubleshoots syst
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Posted 1 day ago | Updated moments ago

AWS SUPPORT ENGINEER

Btree Solutions Inc

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Reston, Virginia, USA

Contract

Job Title: AWS SUPPORT ENGINEER Location: Reston, VA Duration: 12+ Months Visa: H1B and EAD Contract Type: W2 Production support experience is must. Stay updated on AWS services, features, and best practices to provide proactive support and guidance to customers. Participate in on-call rotation schedules to provide 24/7 support coverage for critical incidents and escalations. Implement best practices for AWS deployment, including but not limited to EC2, RDS, S3, Lambda, and CloudWatch. Moni
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Posted 8 days ago | Updated 3 hours ago

IT Technician I

Loudoun County Government

•

Leesburg, Virginia, USA

Full-time

IntroductionDo you want to make a difference in one of the fastest-growing counties in the United States? Can you work as part of a team with inspiration, vision, and creativity? Are you passionate about the role of technology in supporting the mission of local government? Loudoun County s Department of Information Technology is currently seeking an IT Technician I in the Customer Support Division. Job SummaryThis position will provide support to end users for computer hardware and software ap
Posted 18 days ago

Deskside Technician II

Stefanini

•

Arlington, Virginia, USA

Full-time, Contract

Who we areStefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do?Supporting IT equipment in
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Posted 11 days ago | Updated moments ago

Deskside Support

Hexaware Technologies, Inc

•

Rockville, Maryland, USA

Full-time

What Working at Hexaware offers: Hexaware is a dynamic and innovative IT organization committed to delivering cutting-edge solutions to our clients worldwide. We pride ourselves on fostering a collaborative and inclusive work environment where every team member is valued and empowered to succeed. Hexaware provides access to a vast array of tools that enhance, revolutionize, and advance professional profile. We complete the circle with excellent growth opportunities, chances to collaborate with h
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Posted 4 days ago

Service Desk - hybrid (Vienna or Winchester, VA)

ALTA IT Services

•

Vienna, Virginia, USA

Contract, Third Party

We are currently seeking a Service Desk Specialist for a long term PART-TIME contracting position located in either Vienna, VA or Winchester, VA. This is a hybrid schedule working onsite 2-3 days per week, Tuesday-Saturday 7:00 a.m. - 11:00 a.m. Candidates should have at least 3 years of Tier 1 experience. The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise. Our Service is responsible for acting as the first point of contact for Enterprise Technology Service
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Posted 13 days ago

Service Desk/NOC Specialist

AAC Inc

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Vienna, Virginia, USA

Full-time

Provide 24x7x365 phone, email and in-person customer support to users in the areas of email, standard Windows desktop applications and customized applications. Perform first-line support to determine service interruptions for desktop hardware, peripherals, and software applications. Monitor network and datacenter to ensure functionality and availability. Escalate unresolved problems to expedite resolution. This position is full-time on-site and is deemed essential personnel. Requires a high scho
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Posted 8 days ago | Updated 8 hours ago

User Support Help Desk-Onsite at either Reston or Herndon, VA Office

Nexgen Technologies

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Reston, Virginia, USA

Full-time

(Onsite at either the Reston, VA or Herndon, VA Office) NexGen is currently seeking a User Support Help Desk individual to join our team working on a federal government project. The centralized service desk provides a single point of contact for initial problem reporting of IT related issues. The Support Team averages about 20,000 contacts per year (either by phone or help desk ticket) with approximately 2,000 users supported. The volume can generally be expected to increase whenever new technol
Posted 4 days ago

IT Technician - Deskside Support

DLA Piper

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Washington, District of Columbia, USA

Full-time

DLA Piper is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job applicant poster DLA Piper is, at its core, bold, exceptional collaborative and supportive. Our people are the backbone, heart and soul of our firm. Wherever you are in your professional journey, DLA Piper is a place you can engage in m
Posted 11 days ago

Pega Support Engineer (Enterprise)

Ampcus Inc

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Vienna, Virginia, USA

Contract

Pega Support Engineer Enterprise System Support To serve as the technical subject matter expert for an assigned area providing moderately complex (Level 2) operational support to the organization. Ensure department objectives are met in operational stability, efficiency, asset management, change control, performance management, metric development, security, and integrity of systems. Provide operational support input related to application analysis, code review, design, and programming functions.
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Posted 12 days ago | Updated 12 days ago

Intelligence Analyst, IA-2

BAE Systems

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Vienna, Virginia, USA

Full-time

Job Description BAE Systems is seeking junior Intelligence professionals to work at our government customer site in Vienna, VA. This program consists of a large team working in various units per customer requirements and the program requires 24/7 shift work. Intelligence Analyst 2 responsibilities may include, but are not limited to the following: Establishes methodology for problems which do not appear to be susceptible to treatment by generally accepted methods; Reviews and evaluates incoming
Posted 6 days ago | Updated 6 hours ago

Application Support Engineer

Elevate Digital

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Arlington, Virginia, USA

Full-time

ON SITE DAILY IN ARLINGTON, VA Overview: We are seeking an experienced Application Support Engineer with expertise in managing and troubleshooting on-premises servers to join our team. As an integral part of our IT department, you will be responsible for ensuring the smooth operation of our applications hosted on local servers, providing technical support, and optimizing system performance. Responsibilities: Server Management: Maintain and administer on-premises servers, ensuring they are up-to
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Posted 13 days ago | Updated moments ago

Intelligence Analyst, IA-2

BAE Systems

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Vienna, Virginia, USA

Full-time

Job Description BAE Systems is seeking junior Intelligence professionals to work at our government customer site in Vienna, VA. This program consists of a large team working in various units per customer requirements and the program requires 24/7 shift work. Intelligence Analyst 2 responsibilities may include, but are not limited to the following: Establishes methodology for problems which do not appear to be susceptible to treatment by generally accepted methods; Reviews and evaluates incoming
Posted 6 days ago | Updated 6 hours ago

Network Engineer Technical Specialist

Peraton

•

Reston, Virginia, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,
Posted 6 days ago

Network Engineer Senior Technical Specialist

Peraton

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Reston, Virginia, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,
Posted 6 days ago

Tier II Helpdesk/Technical Support Specialist

Business Operational Concepts

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Washington, District of Columbia, USA

Full-time

Description: Business Operational Concepts (BOC) is a recognized leader in providing Technical and Program Management Services, Information Technology, and Support. BOC has enabled their Government and Commercial clients to achieve their organizational initiatives through the application of high quality, innovative, and cost-effective professional services and solutions. We provide a positive working environment, with opportunities for advancement in our growing Federal sector workforce. We o
Posted 4 days ago | Updated 11 hours ago