Austin, Texas
•
2d ago
Hi, The following requirement is open with our client. Title : Production SupportLocation : Austin, TX (Onsite)Duration : 12+ MonthsVisa Status : H1B, EAD Job Description Act as the first point of contact for client-reported issues.Triage, troubleshoot, and resolve application issues based on predefined knowledge base and procedures.Collaborate closely with client on L2 Support issues and escalate issues to the development team (Tier 3) when necessary.Provide timely updates to the client on issu
Easy Apply
Third Party, Contract
Depends on Experience