21 - 40 of 48 Jobs

Cybersecurity Penetration Tester - Mid-Level

Cayuse Holdings, LLC

Colorado, USA

Full-time

Overview The Cybersecurity Penetration Tester is critical for conducting thorough penetration tests and security analyses on various systems and software to identify potential vulnerabilities, ensuring the cybersecurity integrity for our client and government partners. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. Responsibilities Execute independent penetration tests, including data collection, test automation, and

Help Desk

IO Datasphere

Madison, Wisconsin, USA

Contract, Third Party

IO Datasphere, Inc. has been providing project management, software development and IT staff augmentation services to our clients in the Midwest and throughout the U.S. since 1996. We are an approved vendor on contract to provide software development and IT staff augmentation services for the States of Illinois, Michigan, Minnesota, Iowa, and Wisconsin. We also provide these services to businesses, as well as local and county governments, in the Midwest and nationwide. Our client is looking for

F2F Interview || Five9 SME || Lenexa, Kansas (full onsite)

Stellent IT LLC

Lenexa, Kansas, USA

Contract, Third Party

Five9 SME- F2F Interview Lenexa, Kansas (full onsite) 6 months CTH Overview: The Five9 SME (Subject Matter Expert) is a specialized technical leader responsible for the administration, optimization, and support of the Five9 cloud contact center platform, including Intelligent Virtual Agents (IVA), IVR, ACD, and enterprise-level integrations. This role also supports Microsoft Teams Phone systems, enabling seamless communication across platforms. The Five9 SME will play a critical role in system

Sr. Manager, IT Service Operations

Datanomics

New York, New York, USA

Full-time

Remote but candidate MUST be commuting distance to New York city or Washington DCThe Senior Manager, IT Service Operations is responsible for overseeing the IT Service team's effective use of service management tools, with a focus on incident and request management, solution quality, ticket aging, and comprehensive reporting. This role is highly metrics-driven, emphasizing the importance of reporting, KPIs, and evaluating the overall efficiency of IT Service teams to enhance service delivery. Th

IT Business Analyst-CCaaS Cloud-Genesys CX

Maximus, Inc.

Remote

Full-time

Description & Requirements MAXIMUS IT is seeking highly motivated and passionate individuals to join our team as an Analyst - CCaaS Cloud Sltns. A key responsibility within this position is bridging the gap between IT and the business using data analytics to assess processes, determine requirements and deliver data-driven recommendations and reports to executives and stakeholders. With a focus in contact center technologies and services the successful Analyst will review, analyze, evaluate syste

IT Engineer Infrastructure - Voice, Data Network Infrastructure, Cisco Unified Communications

Kaiser Permanente

Walnut Creek, California, USA

Full-time

Job Summary: Serves as a liaison with business partners, solutions, and enterprise architects to define and understand target strategies. Collaborates with counterparts in various IT Teams (e.g., database, operations, technical support) throughout system development and implementation. Develops and modifies solutions by identifying technical solutions to business problems. Provides consultation and technical advice on IT infrastructure planning, engineering, and architecture for assigned system

Nice InContact CXone resource

Software People, Inc.

Lansing, Michigan, USA

Contract, Third Party

In person interview needed. Onsite from day 1 Location: Lansing, MI Duration: 12- 12+ months (High Possibility of Further Extensions) Responsibilities Confident in a client facing role and possess the ability to manage multiple stakeholders. Coordinate and perform release planning, development, testing, and releases on multiple agencies IVR enhancements. Build Call flow designs, Chat and integration to backend systems using application program interfaces (API). Manage NICE BU and provide Subje

Amazon Connect Solution Consultant

Intellisoft Technologies

Irving, Texas, USA

Third Party, Contract

Amazon Connect Solutions Consultant Long Term Contract Irving,TX <>Overview:We are seeking a highly skilled Amazon Connect Solutions Consultant with extensive experience in designing and implementing advanced CCaaS solutions. The ideal candidate will have deep expertise in configuring and building Amazon Connect solutions, including IVR Contact Flows, Lambda coding, Amazon Lex, ACD Routing, Telephony integration, and SIP Trunking. <>Key Responsibilities: Amazon Connect Configuration:Design and

Amazon Connect Solutions Architect

Intellisoft Technologies

Irving, Texas, USA

Contract, Third Party

Role: Amazon Connect Solutions Consultant Location: Irving, TX Experience Required: 5-10 Years in CCaaS Implementation and Development Overview: We are seeking a highly skilled Amazon Connect Solutions Consultant with extensive experience in designing and implementing advanced CCaaS solutions. The ideal candidate will have deep expertise in configuring and building Amazon Connect solutions, including IVR Contact Flows, Lambda coding, Amazon Lex, ACD Routing, Telephony integration, and SIP Trunk

Amazon Connect Solutions Consultant

Intellisoft Technologies

Irving, Texas, USA

Contract

Hello, Please find the below requirement and let me Position: Amazon Connect Solutions Consultant Location: Irving, TX Contract to Hire Job Description: Amazon Connect Solutions Consultant Experience Required: 5-10 Years in CCaaS Implementation and Development Overview: We are seeking a highly skilled Amazon Connect Solutions Consultant with extensive experience in designing and implementing advanced CCaaS solutions. The ideal candidate will have deep expertise in configuring and building Ama

AWS Connect Developer and Tester

ICSA, Inc.

Woodlawn, Maryland, USA

Contract

Job Title: AWS Connect Developer and Tester Location: Woodlawn, MD Job Description: Design, develop, implement, and test AWS Connect processes, including new or modified applications, forms, workflows, policies, actions, access controls, and interfaces. Review and document technical requirements and provide recommendations for updates or modifications to existing AWS Connect operations. Enhance and support existing AWS Connect processes based on upgrades or new technical requirements. Design and

Genesys CX Developer

Stanley David and Associates

Remote

Contract, Third Party

Job Description:We are seeking an experienced Genesys Developer with strong hands-on expertise in Genesys Cloud CX and Bot Development. The ideal candidate will be responsible for designing, developing, and maintaining customer experience (CX) solutions using Genesys Cloud tools and integrations with bots and automation systems. Key Responsibilities:Design, develop, and implement contact center solutions using Genesys Cloud CX. Build and customize chatbots, voice bots, and virtual assistants usi

AWS Connect Developer and Tester

Gov Services Hub

Baltimore, Maryland, USA

Contract

Solid AWS Cloud and AWS Connect Developer experience Position Description: ?Design, develop and implement AWS Connect processes to include new or modifications to applications, forms, workflow, policies, actions, access control, interfaces, and any other configurations required to support client processes Provide recommendations for enhancing existing operations and provide recommendations for new updates or modifications Support and enhance existing processes based on new requirements or upg

Help Desk - $27 CTC - HYBRID (CURRENT WI RESIDENT)

Chandra Technologies, Inc.

Madison, Wisconsin, USA

Contract

Job Description: CHANDRA TECHNOLOGIES INC is committed to providing some of the most competitive rates in the industry for qualified consultants. For candidates with current or prior experience with the State of Wisconsin experience and all required skills outlined in the job posting, we offer up to 98.5% of the client bill rate on CTC basis, ensuring a very low margin (under $1). Please be advised that client administrative fees will be deducted if applicable. Our payment terms are Net 30, and

AWS Connect Developer and Tester

NetVision Resources Inc.

Woodlawn, Maryland, USA

Full-time, Contract, Third Party

Position Description: Design, develop and implement AWS Connect processes to include new or modifications to applications, forms, workflow, policies, actions, access control, interfaces, and any other configurations required to support client processes Provide recommendations for enhancing existing operations and provide recommendations for new updates or modifications Support and enhance existing processes based on new requirements or upgrades Facilitate requirements gathering, review and docum

AWS Connect Developer and Tester

Sky Solutions LLC

Woodlawn, Maryland, USA

Full-time, Third Party

Position Title: AWS Connect Developer and Tester Duration: Long term Location: Woodlawn, MD (Onsite 5 days a week) Note: Selected candidate must be willing to work on-site in Woodlawn, MD 5 days a week. Key Required Skills: Solid AWS Cloud and AWS Connect Developer experience Position Description: Design, develop and implement AWS Connect processes to include new or modifications to applications, forms, workflow, policies, actions, access control, interfaces, and any other configurations requir

Product Manager with Healtcare Domain

Akshaya Inc

Dallas, Texas, USA

Contract

Role: Product Manager Location: Saint Louis, MO, New York, Dallas, Bay Area, CA(Hybrid) Duration: Long Term Job Description: We are looking for an experienced Product Manager to lead the strategy, development, and optimization of our telephony and contact center solutions in the healthcare domain. You will be responsible for driving initiatives that enhance communication across patient support, clinical services, and administrative functions ensuring seamless, secure, and compliant experiences.

Product Manager with Healtcare Domain

Akshaya Inc

Dallas, Texas, USA

Contract

Role: Product Manager Location: Saint Louis, MO, New York, Dallas, Bay Area, CA(Hybrid) Duration: Long Term Job Description: We are looking for an experienced Product Manager to lead the strategy, development, and optimization of our telephony and contact center solutions in the healthcare domain. You will be responsible for driving initiatives that enhance communication across patient support, clinical services, and administrative functions ensuring seamless, secure, and compliant experiences.

Emergency Communications Engineer

Gov Services Hub

Brooklyn, New York, USA

Contract

SCOPE OF SERVICES ? Oversight of vendors supporting emergency communications, telecommunications services, and infrastructure ? Coordinate with 911 Originating Service Providers, neighboring jurisdictions and Emergency Communications Relay Centers ? Deployment of and support for Emergency Communications network infrastructure including racking and cabling equipment ? Configure and test Emergency Communications network infrastructure ? Technical support for E911 and NG911 telephony and telecommu

W2 - Help Desk II (Digital tools, Customer service, IT support, MS Office Suite) - Hybrid/Local

Tanson Corp

Madison, Wisconsin, USA

Contract

Description: The client is looking for a Help Desk II Will close to submissions on 8/6/2025 at 4:00PM CST. Top Required Skills & Years of Experience: At least 1 year of experience working with digital tools, systems, or platforms, with a demonstrated ability to quickly learn new technologies At least 6 months of experience in a customer service or client facing role, with proven success in resolving issues and building positive relationships At least 6 months of experience working in team-base