Call center Jobs

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Call Center Supervisor

Eclaro

•

Phoenix, Arizona, USA

Full-time

Eclaro is seeking a highly customer service-focused, analytical individual with a strong emphasis on process improvement to join our client's team as a Call Center/Scheduling Supervisor. The ideal candidate will have experience with scheduler software, ideally Trapeze, and familiarity with Paratransit operations and contracts. Responsibilities: Supervise a team of 13 direct reports, including 7 Same Day Schedulers, 4 Next Day Schedulers, and 3-4 Customer Service Representatives (CSRs) on each sh
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Posted 7 days ago | Updated 5 days ago

Transportation Technician - with Dispatch or Call Center Experience

Visionsoft International

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Chattanooga, Tennessee, USA

Third Party, Contract

Transportation Technician with DISPATCH OR CALL CENTER EXPERIENCE 8 + Months Chattanooga, TN An advanced level position that ensures safe and efficient traffic movement and monitors roadways including detecting, confirming, updating, and responding to scheduled and unscheduled traffic incidents, congestion, and travel time imbalances. The initial contract will be for 30-90 days, but is subject to extension upon good performance. 1 employee needed for an evening shift: -Wednesday 4:30 PM - Midni
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Posted 9 days ago | Updated 9 days ago

Call Center SME/Architect

Ameriinfo Vets

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Remote

Contract

Call Center Subject Matter Expert General Job Description: Designs, develops, programs, installs, implements, conducts research, and/or maintains internal data processing computer systems. Analyzes internal or external customers' needs, and determines equipment and software requirements for solutions to problems by means of automated systems; develops customized solutions to customer/user problems. Establishes system parameters and formats; ensures hardware/software compatibility; and coordinate
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Posted 2 days ago

Traffic Monitoring Specialist / Dispatcher / Call Center

AECOM Corp. - Worldwide

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Novi, Michigan, USA

Full-time

Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating in
Posted 1 day ago | Updated 5 hours ago

Senior Project Manager - Call Center Technology

The Tri-Com Consulting Group

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Providence, Rhode Island, USA

Contract, Third Party

The Tri-Com Consulting Group is a Full-Service IT Employment Consulting Firm who is seeking qualified candidates for the following opening: State of Rhode Island Department of Administration (DOA) / Department of Information Technology (DOIT) Job Posting #: 128137 Project Manager Senior - Call Center Technology The Project Manager Senior has overall responsibility for overseeing small to large projects from initiation to close-out. This will include providing recommendations to improve operation
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Posted 30 days ago | Updated 23 days ago

Systems Administrator - VoIP & Call Center focused

Motion Recruitment Partners, LLC

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Dallas, Texas, USA

Full-time

Our client, which is a leader in orthodontic and dental partnerships, is looking to grow their Systems Administration. This is a client that operates nationally, they partner with local orthodontist and dental practice to help with managing their finances, but also drive customer engagement/sales. Right now, they are looking for a Systems Admin who is skilled with call centers and VoIP tools. Ideally, this person will have a solid understand of Windows servers along with O365 and Intune. You wil
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Posted 8 days ago | Updated 1 hour ago

Project Manager 1 (Call Center/Contact Center)

Connect Tech+Talent

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Remote

Full-time

Project Manager 1 Remote Contract The Project Manager role involves leading and managing projects from initiation to closure, ensuring that the project is completed on time, within budget, and with the expected level of quality. This role requires strong leadership and communication skills, as well as experience in project management methodologies. Responsibilities of a Project Manager role may include: Planning, executing, and monitoring project activities, including project scope, budget, sche
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Posted 56 days ago | Updated 1 day ago

Technical Call Center/Support Representative

Motion Recruitment Partners, LLC

•

Norcross, Georgia, USA

Full-time

If you enjoy helping others via the phone we have a contract opportunity in Norcross, GA that could be a match. The primary purpose of this role is to answer 20+ technical calls daily from customers (company/independently owned stores and employees) regarding company software, hardware, and network issues. The rep is responsible for receiving calls, finding resolution, and documentation. Contract Duration: 6 months Required Skills & Experience 4 years of experience in a help desk/call center. 1
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Posted 23 days ago | Updated 1 hour ago

Call Center Representative (Tier I)

22nd Century Technologies, Inc.

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Washington, District of Columbia, USA

Full-time

Duration: Long Term Work duties are performed remotely except on site presence is requested. The call center is open 24/7/365, thus weekend and holidays availability are expected. Duties: Provide first-level troubleshooting support, problem resolution and walk the user through a series of steps to determine the nature of the problem. Providing telephone, email and walk-in support to the client end-user community. Creating, updating, and resolving Remedy incident tickets; ensuring problem ownersh
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Posted 5 days ago

Call Center Developer - Genesys

Thermo Fisher Scientific

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Frederick, Maryland, USA

Full-time

Job Description As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protectin
Posted 11 days ago | Updated 1 hour ago

Call Center Deployment Manager

Spruce Technology Inc.

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Brooklyn, New York, USA

Full-time, Contract

Tasks: Provide consistent and secure integration solutions across the enterprise, as well as recommendations of business requirements; collection, identification, and approval of technical specifications; and the subsequent development of technology solutions. Work with Engineers, Applied Engineers, Architects, and Project Managers to ensure delivery of desired functionality, requirements, and interoperability of the system of systems. Ensure stable enterprise, system of systems architecture by