Customer Support Representative Jobs in Charlotte, NC

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Technical Support Representative II

Kforce Technology Staffing

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Remote or Tucson, Arizona, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Technical Support Representative II in Tucson, AZ. Duties: * Technical Support Representative will collaborate closely with Sales, supporting teams, external partners, and accountants to accelerate adoption and ensure successful implementation of our product * Help execute custom implementation plans for the accounts to embrace our product for their firm and for their small business clients * Manage the seamless conversions of small busin
Posted 5 days ago | Updated 19 hours ago

Remote Customer Support for Japanese Audience (Part-time Contract)

Perplexity AI

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Remote or San Francisco, California, USA

Full-time

We are seeking a part-time Customer Support Assistant to join our growing team. The ideal candidate will be fluent in both Japanese and English and located in Europe or North America. As we expand our support team, we are looking for someone with previous experience who can help us provide exceptional service to our users. This is a part-time 3-month contract paying $40 per hour. Responsibilities: Handle customer inquiries in both Japanese and English, including creating tickets for support sc
Posted 16 days ago | Updated 11 hours ago

Customer Service Representative - Benefits, Eligibility & Authorization - Remote

NTT DATA Americas, Inc

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Remote or Columbia, South Carolina, USA

Contract

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. For more than 30 years, our Business Process Outsourcing (BPO) team has imp
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Posted 11 days ago | Updated moments ago

Remote Bilingual Customer Support Specialist (Spanish Speaking)

Apex Systems

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Remote or Kansas City, Missouri, USA

Full-time

Job#: 2029501 Job Description: High Level Technical Skills/Experience Required: Call Center/Contact Center experienceEntry level technical experience (be able to troubleshoot browser issues, user account setup, pw resets, etc.)Phone customer service experience (30+ calls per day)Must be able to speak Spanish fluently EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy,
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Posted 31 days ago | Updated 2 hours ago

Senior Index Specialist

London Stock Exchange Group

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Charlotte, North Carolina, USA

Full-time

The Index Specialist role sits within the Index Delivery Group (ID), which is part of FTSE Russell - Benchmark & Index Management. The ID is responsible for the coordination, creation and delivery of all new FTSE Russell index products, including Bespoke & Custom Index products. Areas of responsibility are bespoke/custom index design/creation/delivery, FTSE Russell standard index creation/delivery, enhancing product content, introducing new content/capability and responsible for the implementati
Posted 11 hours ago

Senior IT Asset Manager

BAE Systems

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Charlotte, North Carolina, USA

Full-time

Job Description Are you a self-motivated, strategic thinker with a passion for managing and optimizing IT assets? Do you have a knack for analyzing data and identifying opportunities for cost savings and process improvement? Are you a natural leader with a talent for inspiring teams to achieve excellence and deliver outcomes? If so, we want you to join our team as a Senior IT Asset Manager! As a Senior IT Asset Manager at our company, you will be responsible for managing and maintaining our IT
Posted 16 days ago | Updated 9 hours ago

IT Contracts Specialist

Robert Half

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Charlotte, North Carolina, USA

Full-time

Description Draft, review, and negotiate IT contracts, including software licenses, service agreements, and hardware purchase agreements. Maintain and update a centralized repository of all IT contracts and related documents. Monitor contract performance, ensuring all terms and conditions are met, and manage contract renewals and terminations. Build and maintain positive relationships with IT vendors and suppliers. Evaluate vendor performance against contract terms and service level agreemen
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Posted 7 days ago | Updated 11 hours ago

Cloud Engineer, Specialist

Vanguard

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Charlotte, North Carolina, USA

Full-time

Responsibilities: Define and implement efficient end-to-end provisioning automationServes as a subject matter expert & champion for automation/orchestration Supports existing technical service offerings with automation functionalityIdentify the automation orchestration related opportunities throughout the organizationConduct research and testing of new technologies to help solidify technical directionWork with internal as well as external resources to achieve project goals Skills Required: Su
Posted 12 days ago | Updated 22 hours ago

Cloud Engineer, Specialist

Vanguard

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Charlotte, North Carolina, USA

Full-time

Responsibilities: Define and implement efficient end-to-end provisioning automation Serves as a subject matter expert & champion for automation/orchestration Supports existing technical service offerings with automation functionality Identify the automation orchestration related opportunities throughout the organization Conduct research and testing of new technologies to help solidify technical direction Work with internal as well as external resources to achieve project goals Skills Required:
Posted 12 days ago | Updated 11 hours ago

Lead Analytics Consultant

Wells Fargo

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Charlotte, North Carolina, USA

Full-time

About this role: Wells Fargo is seeking a Lead Analytics Consultant to join the Data Management and Insights (DMI) Enterprise Platform and Partner Success - Customer Engagements / Consumption team. In this role, you will provide customer support for the Analytics community, consult on how teams can use platforms and products more efficiently, provide support to level-1 analysts to resolve escalated cases, test new product functionality and build documentation to aid level-1 support. In this ro
Posted 1 day ago | Updated 8 hours ago

Sr. Software Developer

Jobot

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Matthews, North Carolina, USA

Full-time

100% REMOTE This Jobot Job is hosted by: Merwan Zattam Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $110,000 - $135,000 per year A bit about us: We are a leading Fintech company revolutionizing the financial industry through innovative solutions. Our team is passionate about building cutting-edge technology that empowers decision-making processes for businesses in the financial sector. As we continue to grow, we are seeking a skilled and
Posted 3 days ago | Updated 10 hours ago

Customer Service Position (Remote)

Micro Data Systems Inc

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Remote or Holmdel, New Jersey, USA

Part-time

MUST LIVE IN NJ Job Summary: The Account Support Representative assists the customer support team for MDS client, Law School Admission Council (LSAC) by responding to a high-volume of inquiries via phone, chat, and email. This position requires commitment to work on LSAC Test Days, which occurs once a month for two days (Friday & Saturday) Training: MDS' client, LSAC, will host virtual, live training for a small group of new hires each month. This comprehensive training program will span over
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Posted 3 days ago | Updated 3 days ago

Applications System Administrator - Linux [REMOTE]

BAE Systems

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Remote or Charlotte, North Carolina, USA

Full-time

Job Description This job is 100% remote. The selected Applications system administrator will focus on customer support, application operational and security monitoring, Operations & Maintenance (O&M), enhancements, system to system data interfaces, and Commercial off the Shelf (COTS) integrations and installations. The Candidate will have O&M responsibilities that will include system maintenance (e.g., upgrades, patching), issue identification, troubleshooting, resolution development, testing
Posted 15 days ago | Updated 9 hours ago

Program Manager for global computer software company in Redmond, WA.

OSI Engineering, Inc.

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Remote

Contract

This team is looking for a Program Manager to help drive the team's agile processes, product requirements, and customer support. Our agile and independent team is on a mission to revolutionize & democratize data analysis and research insight by transforming complex, time-consuming text reasoning tasks into efficient and trustable processes. Responsibilities: Agile backlog grooming in Azure DevOpsOrganize and lead key agile meetings such as sprint retrospectives, bug triage, and user acceptance t
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Posted 1 day ago

Associate Knowledge Domain Engineer - Administration

ServiceNow, Inc.

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Remote or Orlando, Florida, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t
Posted 3 days ago | Updated 10 hours ago

AV Analyst / Coordinator

Robert Half

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Remote or Seattle, Washington, USA

Contract

Description Robert Half is searching for an AV Analyst to support a large law firm in converting AV resources into their new servicing system. This position is 2 months with the potential to extend and is 100% Remote. Job Details: Schedule: Core business hours, 35 to 40 hours (State rules for law firms vary from state to state) Duration: 2 months with potential to extend Location: 100% Remote Pay: $25-30/HR Job Duties: Convert resources from the current system into the upcoming cloud-based S
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Posted 3 days ago | Updated 11 hours ago

Remote Help Desk Support - Tier 1

TEKsystems c/o Allegis Group

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Remote or Omaha, Nebraska, USA

Full-time

100% REMOTE DESKTOP/HELPDESK SUPPORT REPRESENTATIVE OPPORTUNITY TO WORK WITH ONE OF THE LARGEST EDUCATION ORGANIZATIONS IN THE AREA FULL TIME MONDAY - FRIDAY 9AM-6PM $17/HR 4 MONTH CONTRACT Qualifications: 1 year of helpdesk/desktop support experience or CompTIA+ certificationExcellent communication skillsMicrosoft Office proficient Responsibilities: Will take inbound calls supporting families w/ login issues and provide customer support as needed to resolve any issues. Will handle roughly 30-50
Posted 3 days ago | Updated 10 hours ago

PC Technician

Robert Half

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Remote or Columbus, Ohio, USA

Contract

Description We are offering a short-term contract employment opportunity for an IT professional in Columbus, Ohio. The role primarily revolves around PC Technician duties within the tech industry. As a PC Technician, you will maintain, troubleshoot, and assist in the configuration of computer systems, primarily focusing on Dell Technologies, EO/IR systems, Microsoft, Networking, Operating System, Active Directory, Computer Hardware, Configuration Management, and Deployments. Responsibilities: Pr
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Posted 17 days ago | Updated 11 hours ago

Tier 1 Software Support Specialist

Robert Half

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Remote or Portland, Oregon, USA

Contract

Description Role Description: We are seeking a Tier 1 Software Support Specialist to join our remote Support Team. The Software Support department provides application and account support for all customer-facing applications, ensuring a positive client experience through high-quality service and communication. We handle client support related to incoming requests, respond to and resolve client issues through incident recognition, research, case resolution, escalation, and follow-up. Responsibi
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Posted 11 days ago | Updated 11 hours ago