Customer Support Representative Jobs in San Francisco, CA

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Remote Customer Support for Japanese Audience (Part-time Contract)

Perplexity AI

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Remote or San Francisco, California, USA

Full-time

We are seeking a part-time Customer Support Assistant to join our growing team. The ideal candidate will be fluent in both Japanese and English and located in Europe or North America. As we expand our support team, we are looking for someone with previous experience who can help us provide exceptional service to our users. This is a part-time 3-month contract paying $40 per hour. Responsibilities: Handle customer inquiries in both Japanese and English, including creating tickets for support sc
Posted 16 days ago | Updated 9 hours ago

Customer Service Representative - Benefits, Eligibility & Authorization - Remote

NTT DATA Americas, Inc

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Remote or Columbia, South Carolina, USA

Contract

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. For more than 30 years, our Business Process Outsourcing (BPO) team has imp
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Posted 10 days ago | Updated moments ago

Technical Support Representative II

Kforce Technology Staffing

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Remote or Tucson, Arizona, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Technical Support Representative II in Tucson, AZ. Duties: * Technical Support Representative will collaborate closely with Sales, supporting teams, external partners, and accountants to accelerate adoption and ensure successful implementation of our product * Help execute custom implementation plans for the accounts to embrace our product for their firm and for their small business clients * Manage the seamless conversions of small busin
Posted 5 days ago | Updated 17 hours ago

Remote Bilingual Customer Support Specialist (Spanish Speaking)

Apex Systems

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Remote or Kansas City, Missouri, USA

Full-time

Job#: 2029501 Job Description: High Level Technical Skills/Experience Required: Call Center/Contact Center experienceEntry level technical experience (be able to troubleshoot browser issues, user account setup, pw resets, etc.)Phone customer service experience (30+ calls per day)Must be able to speak Spanish fluently EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy,
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Posted 31 days ago | Updated 1 hour ago

WordPress Developer/ Designer

Robert Half

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Remote or San Francisco, California, USA

Contract

Description We are seeking a WordPress Developer for a part-time (20 hours/week) contract opportunity. In this role, you will be focusing on the development, customization, and maintenance of WordPress websites. You will be working closely with design and content teams to ensure high-performance and seamless integration of all WordPress websites. This 3-month contract opportunity is fully remote. Responsibilities: Develop, customize, and maintain WordPress website.Create and modify WordPress web
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Posted 3 days ago | Updated 9 hours ago

Technical Content Developer - San Francisco

Postman, Inc.

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San Francisco, California, USA

Full-time

Who Are We? At Postman, we aim to put the customer at the center of everything we do. With over 30 million users, the Customer Education team is at the forefront of supporting our customers on their journey with Postman. We build learning programs that boost adoption, create better developers and simplify our customers' journey. P.S: We highly recommend reading to understand the bigger picture and our vision at Postman. The Opportunity: Postman is seeking a Technical Content Developer to bring
Posted 5 days ago | Updated 9 hours ago

Compliance Analyst

Motion Recruitment Partners, LLC

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San Francisco, California, USA

Full-time

Our large crypto company is looking for a contract Compliance Analyst. This is a remote contract position. The Global Complaints team is divided into three units, namely Consumer Complaints, Regulatory Complaints and Litigation Support. Each unit is made up of L2 complaints analysts responsible for production work - they are expected to accurately review and respond to complaints within service levels and provide investigation notes and observations to the CX Legal Team once needed. Contract Dur
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Posted 60+ days ago | Updated 9 hours ago

Sr Staff Engineer, Generative AI

Uber Corporate

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San Francisco, California, USA

Full-time

About the Role About Customer Obsession AI team: Customer Obsession AI team's mission is to transform customer support by creating highly efficient and magical support experiences for Uber customers by leveraging the power of data and AI. We specialize in NLP, GenerativeAI and Computer Vision. We are a full-stack AI team working on LLM research, rapid model prototyping, robust evaluation systems, and reliable infrastructure for deployment scale. We are looking for candidates with deep expertis
Posted 22 days ago | Updated 9 hours ago

IT Risk and Compliance Analyst

Robert Half

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Remote or San Mateo, California, USA

Contract

Description We are seeking a Subject Matter Expert (SME) in SOC1 Assessment with extensive experience in executing SOC audits end-to-end. This role will require deep knowledge and understanding of Service Organization Control (SOC) audit procedures and compliance requirements. The successful candidate will provide expert guidance and support throughout the SOC1 assessment process to ensure its completion by the stipulated deadline. Responsibilities: Manage and oversee the complete SOC1 assessme
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Posted 21 hours ago | Updated 9 hours ago

Desktop Support Analyst

Robert Half

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Oakland, California, USA

Full-time

Description Robert Half has a fantastic opportunity for a talented Desktop Support Analyst! This Desktop Support Analyst role is in the retail industry, where you will be responsible for providing excellent customer-first technology support for all systems, devices, and infrastructure across corporate, stores, and distribution centers. This Desktop Support Analyst position is a contract to hire opportunity and is located in Alameda Ca. Responsibilities: Provide technology support for all system
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Posted 14 days ago | Updated 9 hours ago

Project Manager/Sr. Consultant

Robert Half

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San Francisco, California, USA

Contract

Description We are in search of a Project Manager/Sr. Consultant to join our team in San Francisco, California. This role is primarily involved in coordinating with our Security and IT teams, with a focus on process improvement and workload management. The position involves working in an Agile, Kanban, and Waterfall environment, with Asana as the main project management tool. This role offers a contract employment opportunity. Responsibilities: Manage projects related to the Security team and I
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Posted 36 days ago | Updated 9 hours ago

Manager II, Cloud Systems

Pinterest, Inc.

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San Francisco, California, USA

Full-time

About Pinterest: Millions of people across the world come to Pinterest to find new ideas every day. It's where they get inspiration, dream about new possibilities and plan for what matters most. Our mission is to help those people find their inspiration and create a life they love. In your role, you'll be challenged to take on work that upholds this mission and pushes Pinterest forward. You'll grow as a person and leader in your field, all the while helping Pinners make their lives better in the
Posted 5 days ago | Updated 9 hours ago

IT Support Engineer

Robert Half

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Newark, California, USA

Contract

Description Robert Half is searching for an IT Support Engineer based in Newark, California. In this role, you will be responsible for troubleshooting, maintaining and deploying a diverse range of IT equipment, including PCs, laptops, and handheld devices. You will also provide support for connectivity issues and cooperate with the network team to ensure seamless operations. Responsibilities: Troubleshoot and resolve issues related to client end PCs and laptops. Handle connectivity issues in col
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Posted 8 days ago | Updated 9 hours ago

Mid level IT Service Technician

GovCIO

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San Francisco, California, USA

Full-time

Overview GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in San Francisco, CA and will be an onsite position. All contract personnel may be required to travel occasionally for site coverage. Responsibilities The employee provides support for all onsite IT activities. They consult with support teams, help desks, customers and other technical staff in the resolution of problems. They coordinate and perform
Posted 60+ days ago | Updated 9 hours ago

Senior Site Reliability Engineer - Edge Delivery

Fastly

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San Francisco, California, USA

Full-time

Fastly helps people stay better connected with the things they love. Fastly's edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers' applications as close to their end-users as possible - at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly's customers include many of the world's mos
Posted 60+ days ago | Updated 9 hours ago

Cyber Security Engineer

Robert Half

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Remote or Palo Alto, California, USA

Contract

Description We are offering an opportunity to join our team as a Cyber Security Engineer in Palo Alto, California. In this role, you will be responsible for advising on security architecture, assessing potential security threats, and providing guidance on security solutions. This role will be part time with initial ramp of 8 hrs. for first two weeks followed by 3 hours a week for ongoing questions and interactions. Responsibilities: Testing and analyzing systems for potential security threats I
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Posted 11 days ago | Updated 9 hours ago

Senior Software Engineer, Membership

Crunchyroll

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San Francisco, California, USA

Full-time

About Crunchyroll WE HELP EVERYONE BELONG. IT'S OUR PURPOSE. Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it's powered by the anime content we all love. Join our team, and help u
Posted 29 days ago | Updated 9 hours ago

Product Development/Product Management Consultant VI

Kaiser Permanente

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Oakland, California, USA

Full-time

Description: ** PLEASE NOTE: Salary ranges are geographically based and the posted range reflects the Northern CA region. Lower salary ranges will apply for other labor markets outside of Northern CA. ** Job Summary: Develops product strategy for a market, product type or product line of business (LOB) in addition to managing regular ideation sessions focused on building a robust product pipeline to achieve market goals. Partners internally and externally in ideation, concept development, and o
Posted 33 days ago | Updated 8 hours ago

Manager Salesforce Engineering

Robert Half

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Remote or San Ramon, California, USA

Full-time

Description We are in the service industry, situated in San Ramon, California, and are currently searching for a dynamic Manager Salesforce Engineering. This role is crucial to our team as it involves leading teams of highly skilled software engineers primarily working on our Salesforce-based solutions. You will be expected to provide IT strategy and direction to multiple functional areas of our company, collaborating closely with IT Vertical and Business Leadership to ensure project requirement
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Posted 8 days ago | Updated 9 hours ago