Customer Support Representative Jobs in San Jose, CA

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Customer Support Data Analytics Manager

U.S. Tech Solutions Inc.

Mountain View, California, USA

Contract

Job Description: We solve customer issues and cater to the needs of the Product teams. From overseeing agent readiness to running operations and providing key customer & product insights, we do it all.Responsibilities: Facilitate customer support reporting including exporting and manipulating data from dashboards to create recurring and ad hoc reports.Redesign customer support reporting dashboards.Find trends in customer support metrics to identify spikes or drivers behind metric movement month

Remote Customer Support for Japanese Audience (Part-time Contract)

Perplexity AI

Remote or San Francisco, California, USA

Full-time

We are seeking a part-time Customer Support Assistant to join our growing team. The ideal candidate will be fluent in both Japanese and English and located in Europe or North America. As we expand our support team, we are looking for someone with previous experience who can help us provide exceptional service to our users. This is a part-time 3-month contract paying $40 per hour. Responsibilities: Handle customer inquiries in both Japanese and English, including creating tickets for support sc

Customer Service Representative - Benefits, Eligibility & Authorization - Remote

NTT DATA Americas, Inc

Remote or Columbia, South Carolina, USA

Contract

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. For more than 30 years, our Business Process Outsourcing (BPO) team has imp

Technical Support Representative II

Kforce Technology Staffing

Remote or Tucson, Arizona, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Technical Support Representative II in Tucson, AZ. Duties: * Technical Support Representative will collaborate closely with Sales, supporting teams, external partners, and accountants to accelerate adoption and ensure successful implementation of our product * Help execute custom implementation plans for the accounts to embrace our product for their firm and for their small business clients * Manage the seamless conversions of small busin

Remote Bilingual Customer Support Specialist (Spanish Speaking)

Apex Systems

Remote or Kansas City, Missouri, USA

Full-time

Job#: 2029501 Job Description: High Level Technical Skills/Experience Required: Call Center/Contact Center experienceEntry level technical experience (be able to troubleshoot browser issues, user account setup, pw resets, etc.)Phone customer service experience (30+ calls per day)Must be able to speak Spanish fluently EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy,

Senior Technical Sales and Business Development Manager

OSI Engineering, Inc.

San Jose, California, USA

Full-time

Join our dynamic team as a Senior Technical Sales and Business Development Manager in North America. You'll be at the forefront of advancing optics technologies, making a significant impact by driving business development and promoting cutting-edge solutions. This full-time position, reporting to the VP of North America Business Development & Corporate Marketing and is in Silicon Valley, CA. It offers a wide scope of technical sales and account management responsibilities, with ample opportuniti

AppleCare Engineering New Product Support Program Manager

Apple, Inc.

Sunnyvale, California, USA

Full-time

Summary Imagine what you could do here at Apple. Innovation runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.The people here at Apple don't just build products - they craft the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-l

Senior Critical Account Program Manager

PaloAlto Networks

Santa Clara, California, USA

Full-time

Description Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Our Approach to Work We lead with flexibility

Seeking for Technical Support Engineer at Santa Clara, CA

Tranzeal, Inc.

Santa Clara, California, USA

Contract

Role: Technical Support Engineer Location: Santa Clara (Onsite/Hybid) Mandate skills: Integrations gets a mix of issue types that typically center around there broad topics: 1) Email 2) SSO/Authentication 3) Web Services 4) Scripting /Rest API 5) database issuesWeb Services (SOAP/REST), Networking fundamentals, scripting and familiarity with a programing language, Relational databases concepts SSO and authentication, Email protocols and servers Skills: Knowledge on LDAP/ActiveDirectory, SSOor o

Senior Technical Support Engineer - Integrations

ServiceNow, Inc.

Santa Clara, California, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t

QA Technical Support 3D Artist

Software Guidance & Assistance

San Jose, California, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for a QA Technical Support 3D Artist for a Contract assignment with one of our premier SaaS clients in a remote role. We are looking to hire a QA Technical Support 3D Artist to work with the Product management team in our 3D & Immersive organization. This role will support our solutions for 3D staging within graphic design, compositing, and digital imaging space. The QA Technical Support Artist will own the customer support training an

Technical Support Engineer

Adobe Systems

San Jose, California, USA

Full-time

JOB LEVEL P20 EMPLOYEE ROLE Individual Contributor The Challenge The Adobe Digital Experience Customer Support team provides round the clock technical assistance for the Adobe Journey Optimzer. We are the key contacts between customers and internal departments to maintain satisfaction and resolution to all customer issues. Premier Technical Support Engineers provide accurate and timely technical support to Adobe customers via telephone and portal. They manage support issues of complex and techn

Senior Product Manager (Strata Cloud Manager - Device Management and Operations)

PaloAlto Networks

Santa Clara, California, USA

Full-time

Description Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Our Approach to Work We lead with flexibility

Product Manager

Judge Group, Inc.

San Jose, California, USA

Full-time

Location: San Jose, CA Salary: $70.00 USD Hourly - $77.00 USD Hourly Description: Our client, a leading global e-commerce company, is seeking a Product Manager who thrives in navigating through ambiguity to deliver impactful solutions. The ideal candidate will excel at collaborating with diverse teams spanning different time zones and possess a strong background in Agile methodologies. They should demonstrate expertise in translating business needs into actionable product strategies and be

IT Support Engineer

Robert Half

Newark, California, USA

Contract

Description Robert Half is searching for an IT Support Engineer based in Newark, California. In this role, you will be responsible for troubleshooting, maintaining and deploying a diverse range of IT equipment, including PCs, laptops, and handheld devices. You will also provide support for connectivity issues and cooperate with the network team to ensure seamless operations. Responsibilities: Troubleshoot and resolve issues related to client end PCs and laptops. Handle connectivity issues in col

Cyber Security Engineer

Robert Half

Remote or Palo Alto, California, USA

Contract

Description We are offering an opportunity to join our team as a Cyber Security Engineer in Palo Alto, California. In this role, you will be responsible for advising on security architecture, assessing potential security threats, and providing guidance on security solutions. This role will be part time with initial ramp of 8 hrs. for first two weeks followed by 3 hours a week for ongoing questions and interactions. Responsibilities: Testing and analyzing systems for potential security threats I

Senior Technical Support Engineer

PaloAlto Networks

Santa Clara, California, USA

Full-time

Description Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Our Approach to Work We lead with flexibility

Technical Support Engineer (L5) - Productivity

Netflix, Inc.

Los Gatos, California, USA

Full-time

Netflix is the world's leading streaming entertainment service with 220 million paid memberships in over 190 countries, enjoying TV series, documentaries, and feature films across a wide variety of genres and languages. Members can watch as much as they want, anytime, anywhere, on any internet-connected screen. Members can play, pause and resume watching, all without commercials or commitments. About the Engineering Support Organization The primary goal of the Engineering Support Organization

Senior Product Strategist

Intuit

Mountain View, California, USA

Full-time

Company Overview Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible. Job Overview Join the Small Business & Self-Employed Group (SBSEG) as the Senior Product Strategist f