Customer engagement Jobs in Miami, FL

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Site Reliability Engineer (SRE) - OSTTRA Hybrid

S&P Consultants

Remote or New York, New York, USA

Full-time

About the Role: The Role: Site Reliability Engineer (SRE) The Team: SRE is a global team that provides technical support across the suite of OSTTRA products. The SRE team works closely with a highly competent Technical Operation Centre (TOC), Development and Infrastructure teams to deliver proactive tasks to improve the supportability of our platforms. Our work helps to ensure that OSTTRA provides a high-quality service and maintains client satisfaction. The Impact: Together, we build, suppor

Senior Software Architect - Deep Learning and HPC Communications

NVIDIA Corporation

Remote or Santa Clara, California, USA

Full-time

NVIDIA is leading groundbreaking developments in Artificial Intelligence, High Performance Computing and Visualization. The GPU -- our invention -- serves as the visual cortex of modern computers and is at the heart of our products and services. Our work opens up new universes to explore, enables groundbreaking creativity and discovery, and powers inventions that were once considered science fiction, including artificial intelligence to autonomous cars. What we are seeking: We are the GPU Comm

ServiceNow Business Analyst /Quality Assurance

NuAxis LLC

Remote

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated B

Cloud Technology Advancement Solutions Architect

Penn State

Remote or State College, Pennsylvania, USA

Full-time

APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday. If you are NOT a current em

SAP Emarsys Expert

Key Infotek LLC

Remote

Third Party, Contract

We are looking for an experienced SAP Emarsys Expert to join our team. In this role, you will be responsible for implementing, optimizing, and managing the SAP Emarsys marketing automation platform to help businesses drive customer engagement, personalized marketing, and revenue growth across digital channels. You will work closely with marketing, IT, and customer experience teams to ensure the effective use of the platform for personalized campaigns, customer segmentation, and data-driven marke

Product Owner (Acqueon Dialer)

Rivi Consulting Group

Remote

Contract

Seeking an experienced and driven Product Owner specializing in Call Center Dialer Management with a deep understanding of Acqueon s platform and its integration with contact center solutions like Twilio. This role will serve as the key liaison between business stakeholders, technical teams, and third-party vendors to optimize outbound and inbound dialing strategies, improve customer engagement, and ensure the seamless operation of the Acqueon suite. The ideal candidate will have a strong backgr

D365 CRM Technology Architect

Cyma Systems Inc

Remote

Contract, Third Party

D365 CRM Technology ArchitectLocation: Dallas, TXDuration: 12+months Looking for a D365 CRM CE Technology Architect with relevant 15+ years of experience in leading the design and implementation of Microsoft D365 Customer Engagement solution, with an extensive experience in CRM architecture, customization, and complex integrations, ensuring scalable and efficient systems that meet business needs in the telecom domain. Key Responsibilities:Design and architect D365 CRM CE solutions.Provide best

Project/Program Manager

Charter Solutions Inc.

Remote

Full-time

Project/Program Manager Information Technology Job Description: Project/Program Manager Project/Program Manager Roles and Responsibilities 10 or more years of experience as a project manager Experience in a project management role with leadership responsibilities with multi-year projects Strong knowledge of project management methodologies, tools and phases of the project lifecycle Experience, knowledge and ability to apply change management principles and methodologies to support large, c

Senior Dynamics 365 F&O Developer

Ace Technologies, Inc.

Remote

Contract

Willmer, MN 12+months Responsibilities: Responsible for full application lifecycle development including design, development, testing, configuration, and deployment of Dynamics365 F&OEstablish, apply, and maintain development best practices and design principles to ensure that customization code quality is at the highest level possibleSupport software integrations, data migrations, and/or data conversions involving Dynamics365 F&O and CE while maintaining data integrity and governanceCollabora

Kafka Architect

Bahwan CyberTek Inc.

Remote

Contract, Third Party

Job Title: Kafka Architect Duration: 6 to 12 Months Location: Remote Key Responsibilities: Architect and implement real-time event streaming platforms for use cases such as real-time inventory tracking, fraud detection, personalized promotions, and dynamic pricing. Evaluate and select Kafka deployment models (self-managed, Confluent, AWS MSK, Azure Event Hubs, etc.) based on business and scalability needs. Design high-availability Kafka clusters to handle massive transaction volumes in eCommerc

Sr. Front-End Architect with Salesforce

TekShapers

Remote or Vancouver, British Columbia, Canada

Third Party

Employment type FTE Job Title Sr. Architect Job Location Vancouver, Canada or Seattle, WA, USA Duration FTE Experience level -11 12 years Mandatory Skills Frontend Architecture Development with Flutter experience, Architecture and Integration experience, Cloud and DevOps experience, Experience with Salesforce (Service Cloud, Marketing Cloud, Commerce Cloud, or Experience Cloud, etc. Job Description Frontend Architecture Development with Flutter experience. Architecture and Integration exper

Remote - Senior salesforce developer (marketing cloud and service cloud) - 6 months contract

Accion Labs

Remote

Contract, Third Party

Remote - Senior salesforce developer (marketing cloud and service cloud) - 6 months contract We are looking for a seasoned Salesforce Developer with over 5 years of hands-on development experience, particularly in Service Cloud and Marketing Cloud, to support our ongoing digital transformation efforts. The ideal candidate has a flexible, go do it mindset and thrives in a collaborative, high-performance team. Key Responsibilities Design and implement scalable and secure Salesforce solutions a

Product Manager - MarTech

Acunor Infotech

New Jersey, USA

Full-time

Job Title: Product Manager MarTech Location: Remote Experience: 5+ years Job Summary: We are looking for a Product Manager to support the end-to-end lifecycle of marketing technology products, with a focus on customer engagement and digital transformation. You'll work alongside cross-functional teams and senior product managers to define product strategies, manage backlogs, and lead delivery using Agile practices. Experience with tools like AEP, AJO, and AEM is essential. Key Responsibiliti

Sr Edtech Domain Consultant

Happiest Minds Technologies Limited

Remote

Full-time

We are looking for a highly experienced Senior Domain Consultant to lead domain-driven solutioning, presales, and customer engagement initiatives across the K-12, Higher Education, Professional Learning, Direct-to-Learner (D2L), and Corporate Learning segments. This role combines deep education domain knowledge with a strong technology orientation and external thought leadership responsibilities. Key Responsibilities Domain Expertise In-depth knowledge of:Student Information Systems (SIS)Educati

Looking for Lead Python Backend Engineer - Danbury, CT - Remote with some visits - Fulltime

Cyber Sphere LLC

Remote

Full-time

Lead Python Backend Engineer Remote with Occasional Visits to Danbury, CT Fulltime Interview Mode: In person We re looking for a Lead Backend Engineer to drive backend development, optimize data infrastructure, and support critical integrations across our ecosystem. You ll play a pivotal role in modernizing our backend architecture to ensure scalability, reliability, and efficiency, while leading transformative initiatives such as: Enhancing CRM and subscription management systems to improve cu

Kafka Architect

Smart Source Technologies

Remote

Contract, Third Party

Job Title: Kafka Architect Duration: 6 to 12 Months Location: Remote Pay Rate: $65/hr W2 or $70/hr C2C / 1099 Job Summary: We are looking for a Kafka Architect with expertise in Event-Driven Architecture (EDA) for Retail to design, evaluate, and implement scalable, real-time event streaming solutions for retail and eCommerce platforms. This role requires hands-on experience with Apache Kafka, Kafka Streams, and Kafka Connect to enable seamless data flow across omnichannel retail operations, re

ServiceNow Developer (CMDB)

STAND 8

Remote

Contract

STAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in Los Angeles, New York, New Jersey, Atlanta, and more including internationally in Mexico and India. Are you an expert ServiceNow Developer and want to truly make a positive impact? Come and join us in building an awesome brand-new greenfield ServiceNow instance within our global Media & Entertainment client! Our technology solutions team is seeking a ServiceNow Developer (CMDB) to join o

Solution Architect - POS

SANS

Remote

Contract

Title: Solution Architect - POS Location: Orlando, FL - Hybrid or Remote Long term contract Role Overview: We are looking for a seasoned POS Solution Architect with specialized knowledge in food & beverage (F&B) and retail environments. The ideal candidate will be responsible for designing, integrating, and optimizing point-of-sale (POS) solutions to streamline operations, enhance customer experience, and improve transaction efficiency. You will collaborate closely with cross-functional teams t

Adobe CJA Architect- Remote

Nava Software Solutions

Remote or Jersey City, New Jersey, USA

Third Party, Contract

NAVA Software solutions is looking for an Adobe CJA Architect Details: Adobe CJA Architect- Remote Length: 12+ month contract Interview: Phone Screen, (2) Internal Video Technical Interviews & (1) Client Video Interview JOB DESCRIPTION Adobe CJA Architect : We are seeking a highly skilled and motivated Adobe Customer Journey Analytics (CJA) Engineer to join our team as an individual contributor. In this role, you will play a crucial part in enhancing our customer journey analytics and person

Director SAP IS-U

K2 Partnering Solutions, Inc.

Remote

Full-time

K2 Partnering Solutions is currently seeking a Director, SAP IS-U to join our customer's Advisory Services practice. Responsibilities:Serve as the strategic lead and subject matter expert for SAP IS-U implementations and operations, aligning utility-specific SAP solutions with client business goals and transformation agendas Drive delivery of SAP IS-U modules including Device Management, Meter Reading, Billing & Invoicing, Customer Service, and Contract Accounts Receivable & Payable (FI-CA) Over