Customer service Jobs in California

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CRM Lead

Tech Mahindra (Americas) Inc.

San Jose, California, USA

Full-time

We are looking for CRM Lead in San Jose, CA. Job expectation : Lead onsite CRM initiatives involving Oracle Service Cloud configuration, customization, and integration with Genesys Cloud CX.Serve as the primary liaison between business users, technical teams, and vendors for CRM and contact center-related initiatives.Drive seamless integration of telephony systems with Oracle Service Cloud and Genesys Cloud, including SIP, IVR, and call routing.Analyze business requirements and translate them in

NEO4J DBA-HYBRID IN SEVERAL LOCATIONS

Pyramid Consulting Group, Inc

Remote

Contract

Responsible for coordinating changes to computer databases, test and implement the database applying knowledge of database management systems Pyramid Consulting Group Inc has a banking client with an immediate need for an experienced NEO4J DBA with the following background and experienced: Must Have Technical Skills: (6+ years) Neo4J Database Administration Cypher Query Language Database experience Flex Skills/Nice to Have: Standardization experience for a large platform Experience with Non-Rel

ESI Benefit Educator

Pyramid Consulting, Inc.

San Diego, California, USA

Contract

Immediate need for a talented ESI Benefit Educator. This is a 06+months contract opportunity with long-term potential and is located in San Diego, CA /Oceanside, CA /Phoenix, AZ /Seattle, WA(Travel Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID:25-68391 Pay Range: $24 - $25.77/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key

Deskside Technician

Stefanini

Ontario, California, USA

Contract

Stefanini Group is looking for a Deskside Technician for a globally recognized company! For interested applicants, click the apply button or you may reach out Micah Andres at / for faster processing. Thank you! Who we areStefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing

Product Configuration Analyst

AgreeYa Solutions

Santa Clara, California, USA

Contract

Title- Product Configuration Analyst Location- Santa Clara, CA- Onsite Type- W2 Job Description- As a Product Configuration Analyst (PCA) you will be at the forefront of driving seamless product lifecycle and configuration management across hardware, software, and manufacturing domains. You will collaborate with cross-functional teams including Engineering, Supply Chain, Manufacturing, Quality, and Vendors to maintain accurate Bills of Materials (BOMs), oversee changes, and implement best practi

DIRECTOR I - INFORMATION TECHNOLOGY SUPPORT SERVICES

Elk Grove Unified School District

Elk Grove, California, USA

Full-time

ELK GROVE UNIFIED SCHOOL DISTRICT CLASS TITLE: DIRECTOR I - INFORMATION TECHNOLOGY SUPPORT SERVICES BASIC FUNCTION Reporting to the Chief Technology Officer (CTO) or designee, the Director I, IT Support Services is a pivotal role in the strategic and operational leadership of the Technology Services Department. This position: Ensures the delivery of exceptional technical support services for staff and students. Leads a team of IT support professionals at school sites and the district office. Fos

HR Service Center Representative (Remote)

Gardner Resources Consulting, LLC

Remote

Contract

One of our clients is seeking 2 HR Service Center Representatives for a 3-month contract with potential to extend (Remote roles) MUST HAVES: - Located in remote eligible state: IL, IN, WI, DC, and VA. - Associates Degree - 2 years HR experience OR 5 years customer service experience - Must have experience with HCMs and comfortable with file work - ADP, HRIS, Workday - Analytical and critical thinking skills - Conflict resolution - Excel - Microsoft Windows Additional Notes: We are looking f

Technical Support Engineer, Diagnostics Solutions

Strategic Systems Inc

Remote

Contract

Technical Support Engineer, Diagnostics Solutions The Technical Support Engineer, Diagnostic Solutions will be responsible for providing excellent customer service via diagnosis and resolution of complex technical problems related to products, supporting technologies/infrastructure. The Technical Support Engineer can be relied upon by customer, partner/vendor and internal teams when issues occur, and serves as a subject matter expert within assigned product areas, with the ability to troubleshoo

Azure Support Engineer

Equiliem

Remote

Full-time

Azure Support Engineer This position is 100% REMOTE Purpose The primary objective of the Helpdesk is to provide ongoing support and assistance to customers for any product related issues. The 3rd line Support Engineer is an important part of the Helpdesk team, providing customer software support for DEMS related issues, undertaking analysis and diagnosis, and implementing solutions within agreed timeframes. This role requires excellent customer service skills and advanced technical knowledge an

Solutions Architect (ARIS Administrator) - Remote

eSolutionsFirst, LLC

Remote

Contract

Position: Solutions Architect (ARIS Administrator) Location: Remote This role is responsible for the custom configuration and set up of Software AG ARIS product. This role will work closely with project manager, product manager, product owner and business architects. This role include set up of ARIS Tenant, ARIS Database instance per targeted user community, customization of process models and required templates. ARIS Solutions Architect /Administrator must have an end-to-end vision and understa

Bilingual Helpdesk Technician - French Canadian

Stefanini

Remote or Toronto, Kansas, USA

Full-time

Who we areFor 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of

Enterprise Identity Engineer

New Era Technology

Remote

Full-time

Title: Enterprise Identity Engineer Location: 100% remote Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale. At New Era, you ll join a team-oriented culture that prioritizes your personal and professional

Data Center Network Architect

New Era Technology

Remote

Full-time

Title: Data Center Network Architect Location: 100% remote Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale. At New Era, you ll join a team-oriented culture that prioritizes your personal and professional

Implementation Engineer :: HL7 - PACS - SQL.

Strategic Systems Inc

Remote

Contract

Job Description Healthcare Implementation Engineer - Diagnostic Solutions will be responsible for providing excellent customer service during software implementation and installation projects, as well as diagnosis and resolution of complex technical problems related to Client products, supporting technologies/infrastructure. Healthcare Implementation Engineer can be relied upon by customer, partner/vendor and internal teams, and serves as a subject matter expert within assigned product areas, wi

Salesforce Administrator - Communications Cloud

HCM Staffing and Consulting

Remote

Contract

Overview: The role is Salesforce Administrator with required experience in implementing Salesforce Communications Cloud module. Salesforce Communications Cloud enhances the Salesforce Customer 360 platform, offering tailored solutions for the communications sector.This platform enables businesses to undergo digital transformation, delivering industry-standard customer experiences while boosting operational efficiency.It empowers telecom and communications companies to effectively manage their bu

APM Engineer(W-2 only)

Kellton

Remote

Contract

This is a 6 month contract to hire position with a direct client Title: APM Engineer 6 month contract-to-hire Location: Remote, must work EST THE ROLE The APM Engineer Sr works as a member of the Application Performance team and is charged to understand the goals/objectives of that team and supports Enterprise Architecture and Shared Services Technology division. As part of the Application Monitoring team, engineers will be working on supporting Tier0 and Tier1 Applications using Dynatrace, Zabb

Field Service Tech

STEPFORD, Inc.

California, USA

Full-time

Our technical support environment includes: Server infrastructure: Microsoft products and select Linux systemsWorkstations: Windows 10-11, Mac OS, and industry-standard applicationsVirtualization: VMware technologies including vSphere and vCenterBackup solutions: Storage virtualization and Veeam technologiesSecurity infrastructure: Sophos solutions including SSLVPN, wireless capabilities, PTP hardware VPN, and EndPoint protectionNetwork equipment: Complex routing/VLAN configurations on Juniper,

Product Configuration Analyst

AgreeYa Solutions

Santa Clara, California, USA

Contract

Title- Product Configuration Analyst Location- Santa Clara, CA Contract- 2+ months Contract Note Need only local candidate. Job Summary: Agreeya is a Global integrator and seeking a Product Configuration Analyst. Objective: As a Product Configuration Analyst (PCA) you will be at the forefront of driving seamless product lifecycle and configuration management across hardware, software, and manufacturing domains. You will collaborate with cross-functional teams including Engineering, Supply Chain,

ServiceNow Legal Technical Consultant

K-Tek Resourcing LLC

Remote or Overland Park, Kansas, USA

Third Party, Contract

Role- ServiceNow Legal Technical Consultant Location-Seattle/Overland Park, Kansas Skillset Required: Understanding of legal processes, including contract management, legal requests, and matter management Understanding of integration of legal service delivery (LSD) with third party applications. To have good communication and interpersonal skills for effective communication with client, technical and other project stakeholders. To have good documentation skills for effective documentation of th

Business Operations Analyst 2

Netwoven

Fremont, California, USA

Contract

Virtual Flex - 1-2 days onsite M-F 8 AM - 5 PM PST Fremont, CA Top Skills - SAP transactional experience; preferably SAP within service orders IW73 Data analytic skills to analyze transactional data and ensuring consistency between SAP & Microsoft Dynamics Very organized person who can track down issues and provide consistent customer service to end users Monitoring and resolving issues related to SAP service orders and notificationsAnalyzing data tie-off between SAP & Microsoft DynamicsEstabli