Customer service Jobs in California

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Customer Service Coordinator (OneCare Call Center) (Bilingual Required)

CalOptima

Orange, California, USA

Full-time

Customer Service Coordinator (OneCare Call Center) (Bilingual Required) CalOptima CalOptima Health is seeking a highly motivated an experienced Customer Service Coordinator (OneCare Call Center) (Bilingual Required) to join our team. The Customer Service Coordinator (Call Center) will support Customer Service (CS) management by resolving member issues and assisting with other call center activities. The incumbent will coordinate member's immediate health care needs with health networks, provider

Customer Service Representative Sr (OneCare) (Bilingual Required)

CalOptima

Orange, California, USA

Full-time

Customer Service Representative Sr (OneCare) (Bilingual Required) CalOptima CalOptima Health is seeking a highly motivated an experienced Customer Service Representative Sr (OneCare) (Bilingual Required) to join our team. The Customer Service Representative Sr (CSR Sr) will serve as a senior point of contact for OneCare members and providers and will assist them with questions and/or complaints related to the OneCare plan services. The incumbent will provide information regarding eligibility,

Customer Service Representative

CalOptima

Orange, California, USA

Full-time

Customer Service Representative CalOptima CalOptima Health is seeking a highly motivated an experienced Customer Service Representative to join our team. The Customer Service Representative (CSR) will be the first line of contact for CalOptima Health's members and providers. The incumbent will assist members and providers with questions and/or complaints related to the Medi-Cal programs for Orange County. The incumbent will provide information regarding eligibility, enrollment, benefits and serv

Remote Customer Service Representative Supporting Veterans!

Infinite Computer Solutions (ICS)

Remote

Contract

Position: CSR Location: Remote Timing of work 6:00 AM to 7:00 PM in Pacific Time Zone (8-hour rotational shift) Monday to Saturday (Rotational 5 days per week ) JD: The Customer Service Agent/Representative (CSR) is a pivotal role within the Contact Center who receives, investigates and resolves customer inquiries originating primarily from phone, but also fax, email, chat and other communications channels. The CSR provides support on general inquiries from Veterans on the MDE process and Vete

Customer Service Representative-Remote (Bilingual: Spanish and English)

Concentrix CVG Customer Management Group Inc

US

Full-time

Job Title: Customer Service Representative-Remote (Bilingual: Spanish and English) Job Description JOB DESCRIPTION The Customer Service Representative -Remote (Bilingual: Spanish and English) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Mi

Customer Service Representative-Remote (Ultimate Medical Academy Grads Only)

Concentrix CVG Customer Management Group Inc

US

Full-time

Job Title: Customer Service Representative-Remote (Ultimate Medical Academy Grads Only) Job Description *This requisition is being posted for a list of Ultimate Medical Academy Graduates and other recruiting partners. If you were not provided a direct link to this job posting please do not apply.* JOB DESCRIPTION The Customer Service Representative -Remote (Ultimate Medical Academy Grads Only) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. Thi

Solution Architect - Microsoft Dynamics 365 Customer Service

Zion Cloud Solutions

Remote

Contract

Position: Solution Architect - Microsoft Dynamics 365 Customer Service Location: Remote/IL Duration: Full-time / Long-Term Contract About Us Zion Cloud Solutions is a technology services firm specializing in Microsoft Dynamics 365, IT solutions, and system integrations. We help organizations streamline operations with modern cloud-based solutions. As a women and minority-owned enterprise, we are committed to diversity and inclusion. Position Summary We are looking for a Solution Architect with d

Customer Service Analysts/Contact Center Support - Only W2

Empower Professionals

Remote

Contract

Role: Customer Service Analysts/Contact Center Support Location: Remote Duration: 12+ Months Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually.Closed workspace (any room that can be closed by a door, office, bedroom, etc.)No shared living spaces unless living aloneIf the laptop or screen can be seen from a window it must be covered (shade, blinds, curtains, etc.)Highspeed Internet verification (screenshot of bandwidth, Fi

Customer Service

Techim INC

Remote

Full-time

We are seeking a reliable and customer-focused Helpdesk Support professional to provide first-level technical assistance to end-users. The role involves troubleshooting hardware, software, and network issues, answering queries via phone, email, or chat, and ensuring prompt resolution or escalation as needed. The ideal candidate will have strong problem-solving skills, excellent communication, and a good understanding of IT systems and customer service principles.

Customer Service Representative (Healthcare) - Remote

Concentrix CVG Customer Management Group Inc

US

Full-time

Job Title: Customer Service Representative (Healthcare) - Remote Job Description The Customer Service Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the web. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. In this position you represent one our leading healthcare clients assisting members with their insurance related needs. Examples include:

Solution Architect - Microsoft Dynamics 365 Customer Service

Zion Cloud Solutions

Remote

Contract

Position: Solution Architect - Microsoft Dynamics 365 Customer ServiceLocation: Chicago, IL / RemoteDuration: Full-time / Long-Term Contract About UsZion Cloud Solutions is a technology services firm specializing in Microsoft Dynamics 365, IT solutions, and system integrations. We help organizations streamline operations with modern cloud-based solutions. As a women and minority-owned enterprise, we are committed to diversity and inclusion. Position SummaryWe are looking for a Solution Architect

Customer Service Representative

Infinite Computer Solutions (ICS)

Remote

Full-time

Greetings from Infinite Computer Solutions!! We are hiring Customer Service Agent (Representative) Remote Overview The Customer Service Agent/Representative (CSR) is a pivotal role within the Contact Center who receives, investigates and resolves customer inquiries originating primarily from phone, but also fax, email, chat and other communications channels. The CSR provides support on general inquiries facing portal and web pages. The efficient utilization of various software applications is an

Data Scientist (L5) - Customer Service

Netflix, Inc.

Remote

Full-time

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. Our Customer Service organization works to ensure nothing gets between our members and their favorite shows, movies and games. Data science plays a key role in guiding the C

Data Scientist (L5) - Customer Service Experimentation

Netflix, Inc.

Remote

Full-time

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. Our Customer Service organization works to ensure nothing gets between our members and their favorite shows, movies and games. Data science plays a key role in guiding the C

Data Scientist, Product Infrastructure (Customer Service) - TikTok

TikTok

San Jose, California, USA

Full-time

Location : San Jose Employment Type : Regular Job Code : A77247 Apply to this job Share this listing: Responsibilities TikTok-Data Science team is responsible for all data science and analytics related work, cooperating with all key value chains in TikTok, including User Growth, P Content Ecosystem, Social, Creation, Product Infrastructure, Research and Science etc. The goal of the team is to generate actionable insights from data and help the stakeholders to make the right decisions. Our

Backend Software Engineer, TikTok Customer Service Platform

TikTok

San Jose, California, USA

Full-time

Location : San Jose Employment Type : Regular Job Code : A242932 Apply to this job Share this listing: Responsibilities About the Team The TikTok Customer Service Platform (CSP) is primarily responsible for providing efficient support services to TikTok users, collecting and analyzing user feedback, and assisting TikTok in continuously optimizing its products and services to enhance user experience and satisfaction. 1. Increase user retention rate: The customer service platform can provid

Frontend Software Engineer, TikTok Customer Service Platform

TikTok

San Jose, California, USA

Full-time

Location : San Jose Employment Type : Regular Job Code : A77745 Apply to this job Share this listing: Responsibilities About the Team The TikTok Customer Service Platform (CSP) is primarily responsible for providing efficient support services to TikTok users, collecting and analyzing user feedback, and assisting TikTok in continuously optimizing its products and services to enhance user experience and satisfaction. 1. Increase user retention rate: The customer service platform can provide

Tech Lead Software Engineer, TikTok Customer Service Platform

TikTok

San Jose, California, USA

Full-time

Location : San Jose Employment Type : Regular Job Code : A70059 Apply to this job Share this listing: Responsibilities About the Team The TikTok Customer Service Platform (CSP) is primarily responsible for providing efficient support services to TikTok users, collecting and analyzing user feedback, and assisting TikTok in continuously optimizing its products and services to enhance user experience and satisfaction. 1. Increase user retention rate: The customer service platform can provide

Technical Support Specialist, Customer Service Tools

Netflix, Inc.

Los Gatos, California, USA

Full-time

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. We want to ensure that nothing gets between our members and their favorite shows, movies, and games. Netflix Customer Service (CS) is here to assist customers when they need

Senior Backend Software Engineer, TikTok Customer Service Platform

TikTok

San Jose, California, USA

Full-time

Location : San Jose Employment Type : Regular Job Code : A66811A Apply to this job Share this listing: Responsibilities About the Team The TikTok Customer Service Platform (CSP) is primarily responsible for providing efficient support services to TikTok users, collecting and analyzing user feedback, and assisting TikTok in continuously optimizing its products and services to enhance user experience and satisfaction. 1. Increase user retention rate: The customer service platform can provid