Customer service Jobs in California

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Member Liaison Specialist (Customer Service) - Bilingual

CalOptima

Orange, California, USA

Full-time

Member Liaison Specialist (Customer Service) - Bilingual CalOptima CalOptima Health is seeking a highly motivated an experienced Member Liaison Specialist (Customer Service) - Bilingual to join our team. The Member Liaison Specialist (Customer Service) will provide member service to seniors, persons with disabilities or chronic conditions, persons without housing and persons under the age of twenty-one (21) who participate in the Whole-Child Model program. The incumbent will serve as a liaison b

Customer Service Representative (Bilingual Preferred)

CalOptima

Orange, California, USA

Full-time

Customer Service Representative (Bilingual Preferred) CalOptima CalOptima Health is seeking a highly motivated an experienced Customer Service Representative (Bilingual Preferred) to join our team. The Customer Service Representative (CSR) will be the first line of contact for CalOptima Health's members and providers. The incumbent will assist members and providers with questions and/or complaints related to the Medi-Cal programs for Orange County. The incumbent will provide information regardin

Claims - Lead (Claims Customer Service)

CalOptima

Orange, California, USA

Full-time

Claims - Lead (Claims Customer Service) CalOptima CalOptima Health is seeking a highly motivated an experienced Claims - Lead to join our team. The Claims Lead will be responsible for providing lead direction and oversight of the activities of the Claims Resolution Specialist team members. The incumbent will monitor call volume and provide subject matter expert training to team members. The incumbent will provide phone processing guidance and direction to the Claims Resolution Specialists when h

Customer Service- Call Center Agent (Bilingual)

Capgemini Government Solutions

Irvine, California, USA

Full-time

Capgemini Government Solutions (CGS) LLC is seeking highly motivated and experienced Customer Service/ Call Center Agent (Bilingual Spanish) to join our team in Irvine, California to support our government clients. The successful applicant will work closely with our clients to provide call center service that are of the highest caliber to ensure client satisfaction. The successful applicant will have the opportunity to apply and grow their skillset, work with a motivated and entrepreneurial tea

Senior SAP SM Consultant (Service Management) CS (Customer Service)

IT Resonance Inc.

Remote

Contract, Third Party

Senior SAP SM Consultant (Service Management) CS (Customer Service) Remote with travel to Onsite 12+ months We are looking for experienced SAP Service Management Consultants to help support our team. We are currently on SAP ECC with a roadmap to S4 Hana. Skillset: Have good interpersonal, listening, verbal and written communication skills.Enjoy working within a team while possessing a strong independent work ethicIndustry background and strong functional understanding of SAP Repair Depot and S

Solution Architect - Microsoft Dynamics 365 Customer Service

Zion Cloud Solutions

Remote

Contract

Position: Solution Architect - Microsoft Dynamics 365 Customer ServiceLocation: Chicago, IL / RemoteDuration: Full-time / Long-Term Contract About UsZion Cloud Solutions is a technology services firm specializing in Microsoft Dynamics 365, IT solutions, and system integrations. We help organizations streamline operations with modern cloud-based solutions. As a women and minority-owned enterprise, we are committed to diversity and inclusion. Position SummaryWe are looking for a Solution Architect

Solution Architect - Microsoft Dynamics 365 Customer Service

Zion Cloud Solutions

Remote

Full-time

Position: Solution Architect - Microsoft Dynamics 365 Customer ServiceLocation: Chicago, IL / Remote Duration: Full-time / Long-Term Contract About UsZion Cloud Solutions is a technology services firm specializing in Microsoft Dynamics 365, IT solutions, and system integrations. We help organizations streamline operations with modern cloud-based solutions. As a women and minority-owned enterprise, we are committed to diversity and inclusion. Position SummaryWe are looking for a Solution Architec

Customer Service Fully Remote

FourthSquare

Remote

Full-time

We are looking for a Customer Service Specialist to ensure our users have a seamless and positive experience. You will handle inquiries, provide product support, and play a key role in enhancing user satisfaction across various channels.What Youll Do: Provide Excellent Support: Respond to user inquiries and resolve issues related to our AI product in a timely and professional manner.Build User Feedback Loop: Gather insights from customers to inform product improvements and ensure their needs are

Customer Service Agent

Infinite Computer Solutions (ICS)

Remote

Contract

Hi Greetings from Infinite Computer Solutions! Hope you are well today! I'd like to discuss a job opportunity with you. Hope you would be interested. Customer Service Agent Overview The Customer Service Agent/Representative (CSR) is a pivotal role within the Contact Center who receives, investigates and resolves customer inquiries originating primarily from phone, but also fax, email, chat and other communications channels. The CSR provides support on general inquiries facing portal and web p

Customer Service Claims Representative

CEI Group

Remote or Fairlawn, Ohio, USA

Contract

Join Our Team as a Member Service Representative and Make a Difference in the Lives of Our Members Are you passionate about delivering exceptional customer service and making a positive impact on people's lives? Do you have a strong background in healthcare and a ability to communicate complex information in a simple and compassionate way? We're looking for a talented and dedicated Member Service Representative to join our team and provide top-notch support to our members and healthcare provide

Senior SAP Service Management / Customer Service

IT Resonance Inc.

Remote

Contract

Greetings from IT Resonance!! We are looking for a Senior SAP SVM Consultant (Service Management)- Remote - Contract for the below role. Kindly let me know if you are interested to apply further. Senior SAP SVM Consultant (Service Management) / Customer Service Remote contract

Customer Service Representative (Tech Support) - Remote

MRoads

Remote

Full-time

Hi, Job Title: Customer Service Representative (Tech Support) Location:Remote - (Flexible to work Japan time zone) Job Summary: We are seeking a dedicated and proactive Bilingual Customer Service Representative with a background in tech support to join our team. The ideal candidate will have fluency in both Japanese and Korean and possess a Bachelor's degree. In this role, you will be responsible for providing high-quality customer service, troubleshooting technical issues, and ensuring customer

Technical Support Specialist, Customer Service Tools

Netflix, Inc.

Los Gatos, California, USA

Full-time

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. We want to ensure that nothing gets between our members and their favorite shows, movies, and games. Netflix Customer Service (CS) is here to assist customers when they need

Data Engineer (L5) - Customer Service

Netflix, Inc.

Remote

Full-time

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. Netflix is revolutionizing entertainment and shaping the evolution of storytelling around the world with over 270 million members in 190 countries. We are focused on deliver

System Administrator, Customer Service Tools

Netflix, Inc.

Los Gatos, California, USA

Full-time

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. The CS Technology team is part of the CS organization and is responsible for ensuring the right CS tools and technologies are in place and well-functioning to support the op

Director Analyst - Digital Customer Service Technology (Remote - US)

Gartner

Remote

Full-time

About the role: We're looking for a Research Director with deep expertise in Digital Customer Service and Support technologies to join our Customer Service and Support Technology analyst research team. The ideal candidate will have extensive knowledge of digital customer service solutions, vendors, markets, as well as related technologies and capabilities such as conversational AI and knowledge management. The role requires a comprehensive understanding of digital engagement in a customer servi

Software Engineer Intern - Customer Success Services

Oracle Corporation

Redwood City, California, USA

Full-time

Job Description The Program: Our future success depends on hiring world-class, early in career talent who are looking to power next-generation services and solutions. We are hiring bachelor's and master's interns and graduates with a diverse set of skills and experiences to work in and across multiple teams within Customer Success Services organization. Our program is intended to enhance your overall learning experience, help build your network, and accelerate your opportunity to make an impact

Cloud Engineer - Customer Success Services

Oracle Corporation

Redwood City, California, USA

Full-time

Job Description The Team As a key member of Oracle Customer Success Services, you will join an international network of experts dedicated to driving customer success through innovation and expertise. Our One Oracle approach ensures you will be part of a team delivering comprehensive, end-to-end services and solutions that accelerate the entire customer journey. Work alongside certified and experienced professionals, gaining exposure to cutting-edge technologies and methodologies, and enhancing

Multiple Roles -Content SME for Accessible Journey Mapping processes and Accessible Customer Services- Remote

Komplete Teleservices

Remote

Contract

Content SME for Accessible Journey Mapping processes Remote The client Section 508 program is seeking a contractor with expertise in Accessible Customer Service and Journey Mapping to provide guidance and develop training material. The training material will enable community college employees to reliably and accurately institute processes with accessibility incorporated throughout to support student success. The estimated time to completion is 1960 hours working up to 40 hours/week. Work to be

Client Support Analyst-Call centre(W2)

SPECTRAFORCE TECHNOLOGIES Inc.

Sacramento, California, USA

Contract

Computer Client Support Analyst 12 Months Sacramento, CA 95833 Note: These positions will be 100% onsite to start and once the candidate demonstrates the ability to work independently and meet performance expectations, a hybrid work schedule will be available. This usually takes 3-6 months of work before the candidate is ready to be considered for the hybrid work schedule.Provides opportunity for in-person training and mentorship from fellow team membersWorkers to be assessed for hybrid work mo