Customer service Representative

SummaryCustomer Service Representative - (Remote)Description JOB DESCRIPTION The Customer Service Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.) A NEW CAREER POWERED BY YOU Ar

Title: Customer Service Representative Location : Remote Job Description/Responsibilities Answer inbound calls from our internal clients at the branches. Educate Financial Advisors on account services and capabilities. Perform efficiently in a fast-paced, changing environment, handling a wide variety of tasks Have superior customer-centric focus, with proven ability to thoroughly resolve customer inquiries Required Skills: Excellent communication and organizational skills, attention to detail,

RESPONSIBILITIES: Kforce has a client that is seeking a Remote Short-term Customer Support Representative for a customer support project. Duties Include: * Handle incoming calls professionally, ensuring a positive customer experience * Accurately vet and document cases in Salesforce for escalation to senior agents * Resolve straightforward cases such as password resets and basic account inquiries * Work closely with senior support agents to ensure timely and accurate case handoffs REQUIREMENTS