Customer service Jobs in Charlotte, NC

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(USA) Software Engineer III

Walmart Inc.

Remote or Dallas, Texas, USA

Full-time

Position Summary What you'll do Requirement And Scoping Analysis Requires knowledge of Risk analysis methodologies Cost Analysis Business objectives Classification of requirements Domain Knowledge User stories concepts Functional Non Functional Requirements Scoping and Estimation To explore relevant productssolutions from an existing repertoire which can address businesstechnical needs Assess gaps updates modifications between the customerbusiness expectations and the existing productsolutio

IT Security Engineer - Lead

Navigant Consulting

Remote or Atlanta, Georgia, USA

Full-time

Job Family: IT Cyber Security Travel Required: Up to 10% Clearance Required: None What You Will Do: Our Security Engineer Lead plays a pivotal role within the Information Security Operations group that is dedicated to supporting Security Operations and Incident Management/Response processes, SIEM engineering, Threat Hunting, Automation, Cyber Architecture, and Threat Intelligence. This position is responsible for enhancing SIEM and tool monitoring, tuning, detection, and alerting across mult

Sr. Web Platform Administrator Analyst (REMOTE)

Trinity Health

Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: Essential Job Functions to include: Provides technical expertise to team members, business analysts, management and clients. Serves as a mentor to less technically experienced team members; assigns work and provides training and guidance on system functionality and software products.Analyzes, troubleshoots, and resolves highly complex hardware, software and connectivity issues. Researches and evaluates a variety of reports, job logs, scheduled job

Principal, Software Engineer - Conversational AI

Walmart Inc.

Remote or Sunnyvale, California, USA

Full-time

Position Summary What you'll do Cortex Team is Walmarts core A.I. conversational platform, powering the vision of delivering the worlds best personal assistants to Walmarts customers, accessible via natural voice commands, text messages, rich UI interactions, and a mix of all of the above via multi-modal experiences. We believeconversationsare a natural and powerful user interface for interacting with technology and enable a richer customer experiences both online and in-store. We are building

Staff, Software Engineer - Conversational AI

Walmart Inc.

Remote or Sunnyvale, California, USA

Full-time

Position Summary What you'll do Cortex Team is Walmarts core A.I. conversational platform, powering the vision of delivering the worlds best personal assistants to Walmarts customers, accessible via natural voice commands, text messages, rich UI interactions, and a mix of all of the above via multi-modal experiences. We believeconversationsare a natural and powerful user interface for interacting with technology and enable a richer customer experiences both online and in-store. We are building

Senior Salesforce Developer - Team Lead

Amgen Inc

Remote

Full-time

Career Category Information Systems Job Description Join Amgen's Mission of Serving Patients At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do. Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of pat

Project Administrative Assistant

Dunhill Professional Search

Charlotte, North Carolina, USA

Full-time

Project Administrative Assistant ship Required Fully Telework We are looking for a junior Project Administrative Assistance to support the Defense Health Agency. This is a fully telework role! Job Description Supports Project Managers with various tasks on current contracts. Performs a variety of administrative and project functions. Responsible for tracking contract deliverables and the overall project schedule. This may include project tasks, configuration actions, and risks. Supports the

Information Security Analyst

Randstad Digital

Charlotte, North Carolina, USA

Contract

job summary: Randstad Digital is hiring and we're looking for someone like YOU to join our team! If you are seeking a new opportunity, looking to grow in your career, or you know someone who is - we want to hear from you! Take a look at the below opportunity, or feel free to visit to view and apply. location: Charlotte, North Carolina job type: Contract salary: $48.59 - 53.59 per hour work hours: 8am to 5pm education: Bachelors responsibilities: Consult on or participate in moderately compl

Senior IT Support

Beacon Hill

Davidson, North Carolina, USA

Contract

BEACON HILL IS NOW HIRING FOR A SR. IT SUPPORT TECHNICIAN TO WORK WITH ONE OF OUR CLIENTS ON A CONTRACT-TO-HIRE BASIS IN DAVIDSON, NC. THIS ROLE IS ON SITE FIVE DAYS A WEEK. IDEAL CANDIDATES WILL HAVE 5+ YEARS OF IT SUPPORT, WILL BE COMFORTABLE MANAGING DIFFERENT END-POINTS, AND WILL HAVE GREAT CUSTOMER SERVICE SKILLS. IF YOU OR ANYONE YOU KNOW IS LOOKING FOR A NEW POSITION, PLEASE APPLY ONLINE AND WE WILL REACH OUT! Beacon Hill is an equal opportunity employer and individuals with disabiliti

Full Stack Java

Apex Systems

Charlotte, North Carolina, USA

Full-time

Job#: 2082053 Job Description: LOCATION: (Include location/intent in resume) Charlotte, NC NOTE: Local candidates - no relocations. Hybrid schedule requirement of a minimum of 3 days per week. Usually Tuesday to Thursday 8AM to 5PM (may vary according to business needs). Day 1 will be onsite. POSITION SUMMARY Responsible for designing and developing complex requirements to accomplish business goals. Ensures that software is developed to meet functional, non-functional, and compliance requir

Technical Architect - Dynamics 365 CE & Power Platform

Nityo Infotech Corporation

Charlotte, North Carolina, USA

Full-time

Job Role: Technical Architect - Dynamics 365 CE & Power Platform Job Locations: NYC Metro area, Chicago IL, Atlanta GA, Charlotte NC, or Greater Toronto Canada area Job Type: Full Time Must have MS Dynamics 365 Sales and Service domain Job Description: Role and Responsibilities: Solution Architecture & Design Lead the technical design of D365 CE (Sales, Service) solutions aligned with business processes and transformation goals. Define and implement scalable, secure, and extensible CRM architect

QA Technician

Peterson Technology Partners

Charlotte, North Carolina, USA

Full-time

We are seeking a detail-oriented and motivated individual responsible for testing, calibrating, and verifying new units to ensure full functionality before shipment. This role involves evaluating and repairing core equipment from both manufacturers and distributors, as well as handling returns from trade shows, charity events, and customers. Key Responsibilities: Ensure each unit meets cosmetic and functional standards prior to shippingConfirm equipment operates in accordance with client's speci

HRIS Analyst

Octapharma Plasma, Inc.

Charlotte, North Carolina, USA

Full-time

There are so many ways Octapharma Plasma can enhance your life and your career. Our strong growth is creating great learning and career development opportunities throughout our company, and especially our donation centers. Because you re someone who loves to learn, enjoys people, and has a real heart to help, we encourage you to join us as a: HRIS Analyst (Onsite 5 days a week) This Is What You ll Do: Provide support for HRIS including, but not limited to, researching and resolving HRIS issues,

Urgent need IT Support Technician II at Charlotte, NC

Stellar IT Solution

Charlotte, North Carolina, USA

Full-time, Contract, Third Party

Our Fortune 500 client is looking for a Service Support Analyst to work on their project based out of Charlotte, NC / Onsite. Job Title: Service Support Analyst Location: Charlotte, NC / Onsite Duration: 12 months Job Description: Provide technical support assistance in a service desk environment and serve as the primary point of contact for technical support services. This position, under general supervision, answers questions and resolves simple to complex technology related issues, respo

IT Support Technician - Onsite

VIVA USA INC

Charlotte, North Carolina, USA

Contract

Title: IT Support Technician - Onsite Mandatory skills: IT support, Knowledge Management Database, KMDB, Service Now, computer operations procedures, operating systems, platforms, Windows 10, MSOffice, O365, I.E., Chrome, MS Outlook, Service Desk Technology, Adobe Writer, OneDrive, Skype for Business, VM, personal computers, local area networks, wide area networks, Motherboards, CPU s, Chipsets, Memory, printers, Peripherals, Desktops, Laptops, Tablets, Thin, Zero Clients, ITIL, ITSM, PATH clie

SAP BPEM Consultant

Omega Hires

Remote

Contract, Third Party

Job Title: SAP BPEM Consultant Location: Remote (Juno Beach/West Palm Beach) Travel on a need basis Job Description: We are seeking an experienced SAP BPEM (Business Process Exception Management) Consultant to support and enhance exception handling processes in SAP IS-U and related modules. The ideal candidate should have strong experience with BPEM case management, configuration, and integration with billing and customer service processes. Key Responsibilities: Design, configure, and support B

SAP FM Analyst

Alchemy Software Solutions LLC

Remote

Contract, Third Party

Required Skills:10 or more years of SAP experienceSubject Matter Expert experience in designing/configuring business processes in SAP Funds Management (FM) Ex: Budgetary Ledger, FM Derivation, Budgeting and AVC ControlStrong organization and communication skillsHas and applies comprehensive knowledge across key tasks and high impact assignmentsFocus on customer service and responsiveness, with sound customer handling skillsBachelor s Degree in a recognized technical, engineering, scientific, man

Senior Syteline/ CloudSuite Industrial Developer

GTN Technical Staffing

Remote

Full-time

GTN Technical Staffing and Consulting is partnering with a client looking to add a Senior Technical Consultant with deep expertise in Infor CloudSuite Industrial (SyteLine) and .NET technologies to their team. Position Overview: The Senior Technical Consultant will provide high-level technical consulting and development services to clients utilizing Infor CloudSuite Industrial (SyteLine). This role involves understanding complex business requirements, delivering technical solutions, and working

Technical Project Manager Chatbots and IVR contact centers

Shimento, Inc.

Remote or Orlando, Florida, USA

Contract

Technical Project Manager Chatbots and IVR contact centers Location: - Orlando, FL Travel might Require up to 70%. Industry: Technology, Healthcare, Consulting, Financial Services, or AI Solutions A Technical Project Manager with experience in chatbots and IVR contact centers will be responsible for overseeing the development and implementation of these technologies within a customer service environment. This includes managing timelines, budgets, and resources, as well as ensuring the successful

SAP Aftermarket Consultant

Next Level Business Services, Inc.

Remote

Contract, Third Party

SAP Aftermarket Consultant SAP Customer Service background with knowledge of Aftermarket processes Knowledge and experience working with AM master and transactional data. Extensive experience of data management and migration activities in a SAP environment Working knowledge of LSMWs Experience in data analysis and reconciliation and able to prove correctness and completeness of migration tasks. Experience with cutover planning and preparation of data migration runbooks Good consulting skills are